What are the responsibilities and job description for the Program Supervisor 1 position at Catholic Community Services?
$23.77- $29.71 HR/DOE
Join our Team! We offer an excellent benefits package!
3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *
Program Description:
Bertha’s Place is a 62-unit, non-congregate shelter for people experiencing homelessness. The population served is one third single women, one third couples with a female head of household, and one third people over 55. Bertha’s place is a secure access 24-hour/7-day a week low barrier shelter with the primary goal of helping support residents regain permanent housing.
Position Description:
The Weekday Program Supervisor for the Bertha’s Place shelter is responsible for the day management and operation of the shelter, in accordance with the mission and policies of Catholic Community Services. The position oversees the weekday shelter operations, supervises site staff, ensures compliance with safety standards and regulatory requirements, and is accountable for sound management of resources and achievement of key performance indicators of the program
MAJOR DUTIES AND RESPONSIBILITIES
- Ensure the safety and security of employees and guests, and our neighborhood. Respond daily to crises for the shelter during weekdays.
- Ensure consistent program rules, culture, and performance.
- Supervise and ensure all shelter duties are completed by staff; to include data entry, reporting, HMIS registration, intake interviews, file maintenance, cleaning & laundry.
- Oversee and provide behavioral management by helping guests to resolve conflicts and make pro-social choices.
- Oversee the Ban process and ensure that the Ban is appropriate for the situation, written timely, factual, and behaviorally descriptive.
- Recruit, train, & schedule site staff. Conduct annual performance reviews with staff.
- Supervise and coordinate schedule for Lead Program Generalists, Program Generalists,
- Promote ongoing training and support and ensure attendance at all CCS mandatory trainings for site employees.
- Develop and ensure the safekeeping of a workplace that values and supports a culturally and ethnically diverse work environment.
- Ensure that appropriate safety and sanitation procedures are being followed by regularly inspecting the facility for cleanliness and safety.
- Work collaboratively with other CCS programs to ensure mental health and other support services are available to staff and guests.
Minimum Qualifications
- A minimum of 2 years of supervisory experience or 2 years’ experience in a lead capacity working with homeless individuals.
- Previous experience with diverse population including people with active mental health and chemical dependency issues.
- Availability to work flexible hours (days, evenings, nights, weekends).
- Ability and willingness to work in a team environment and promote a positive team spirit.
- Excellent inter-personnel skills including excellent oral and written communication skills
- Excellent organizational and time management skills
- Strong computer skills including Microsoft Word and database experience
- Ability to work with a diverse spectrum of high-need individuals
- Applicant must successfully pass required background checks prior to an offer of employment.
- Ability to work independently and as a member of a team.
- Proof of negative TB test within past 12 months.
- Must have reliable transportation, valid driver’s license and automobile insurance.
- Must have an acceptable driving record per CCS’ driving policy. (required to provide current driving abstract)
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services and a knowledge of and commitment to working within the Social Teaching of the Catholic Church
- Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
- Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
- Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multi-cultural situations
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
Preferred Qualifications
- BA in social services or related field.
- Experience working with complex databases and running reports from those databases.
Salary : $30
