What are the responsibilities and job description for the Residential Life Assistant position at Case Manager?
Department: Center for Women and Children
Reports To: Residential Life Coordinator
Classification: Full time/ non-exempt
Position Overview:
The Residential Life Assistant plays a key role in providing support to the residents of the Center for Women and Children, helping to create a safe, supportive, and empowering environment for women and children. The assistant will work alongside the Residential Life Coordinator and other team members to ensure the well-being and success of the individuals in residence. This position involves a mix of administrative duties, community engagement, and direct support for residents.
Key Responsibilities:
- Resident Support: Assist in providing day-to-day support for women and children residing at the center. Offer a listening ear and provide guidance, resources, and referrals as needed.
- Crisis Response: Be present to assist with any emergency or crisis situations that may arise, ensuring the safety and emotional support of residents.
- Facility Oversight: Help maintain a clean, safe, and welcoming living environment. Ensure that residential spaces are properly maintained and report any facility issues to the Residential Life Coordinator.
- Administrative Support: Assist in the management of resident files, keeping records of interactions, attendance, and any other relevant information.
- Program Implementation: Support the Residential Life Coordinator in executing programs that promote the empowerment and well-being of women and children, including educational workshops, life skills development, and wellness initiatives.
- Resource Coordination: Assist in identifying and connecting residents to external resources such as housing, employment services, counseling, legal aid, or health services.
- Conflict Resolution: Mediate conflicts or challenges between residents and provide a calm, solution-oriented approach to resolving issues.
- Communication: Maintain clear and respectful communication with residents, team members, and external partners to ensure the smooth operation of residential life.
Qualifications:
- High school diploma or equivalent required; some college coursework in social work, psychology, or related fields preferred.
- Previous experience in a social service, residential life, or community-based role is highly desirable.
- Strong communication, interpersonal, and conflict resolution skills.
- Ability to maintain professional boundaries while building rapport with residents.
- Demonstrated ability to work both independently and as part of a team.
- Compassionate, empathetic, and non-judgmental approach to working with vulnerable populations.
- Ability to handle sensitive and confidential information with discretion.
- Flexibility, adaptability, and a positive attitude when faced with challenges.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to work a flexible schedule?
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Evansville, IN 47714 (Required)
Work Location: In person
Salary : $17 - $19