Manager of Health Science Development

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $52,705 and $66,672, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

POSITION OBJECTIVE

The manager of health science development will drive efficiencies to achieve positive business outcomes and solve challenges managing Development and Alumni Relations operations for the School of Medicine. This position also manages various development centric activities within the Frances Payne Bolton School of Nursing and the School of Dental Medicine. The three respective health science departments consists of 43 staff comprising six core functions. Duties include strategy development, data analytics, process development and or improvement, project management, and/or people management. The operations manager must be cross-collaborative and solution oriented to ensure their strategies are adopted by key business stakeholders to measure results.

ESSENTIAL FUNCTIONS

• Strategic Planning: Serve as a member of the health sciences leadership teams. Lead efforts to set strategic direction, engage with offices of the President, Provost, vice presidents, senior associate vice presidents and deans. Develop and implement activities to move the health sciences¿ strategic plan towards the vision and mission. Develop metrics to measure success and develop and implement alternative strategies as needed. (30%)
• Process Development/Improvement: Oversee administrative and operational management of a department containing 32 employees and comprising of six core functions/sub-departments within the School of Medicine and provide administrative and operational leadership within the offices of development and external relations at the School of Dental Medicine and School of Nursing (10 staff). Continuously monitor and evaluate the efficiency and effectiveness of health sciences¿ service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships. Identify opportunities for improvement and direct the implementation of changes. (25%)
• Project/People Management: Direct and implement all strategic activities including partnership formation, team building, and reporting across the health sciences. Provide timely status reports on strategic initiatives. Manage relationships inside and outside the university including administration, faculty, staff, and students, and external funding agencies, collaborators, alumni, donors, and supporters. Interact with international institutions and sites, including contacts with high-ranking health, academic and non-academic leaders, to assure proper communications are maintained for development objectives and activities. Drive and track progress on the senior associate vice president major initiatives to ensure that momentum is maintained, and deadlines are met. (25%)
• Data Analytics: Create and analyze major gift prospect lists and initiate appropriate strategic actions to ensure that senior leadership sustains development activities at a pace consistent with meeting established goals for submitted proposals, developing proposals, and advanced cultivation. Develop school-specific prospect and donor tracking reports, correspondence, proposals, presentation and marketing materials. Monitor the expenditure of funds in accordance with budgetary requirements and programmatic needs for the School of Medicine. Lead and assist with carry-over and rebudgeting requests. Maintain a strong knowledge of the awarded, forecasted, and actual expenditures for the School of Medicine. (20%)

NONESSENTIAL FUNCTIONS

Perform other duties as assigned (<1%)

CONTACTS

Department: Daily contact with deans, vice deans, vice presidents, senior vice presidents, associate and assistant vice presidents, and executive directors. Contact with staff as required to perform essential functions.

University: Daily contact with the president's and provost's offices, vice presidents, and deans. Contact with trustees, alumni, directors of administrative departments, faculty, and staff as required to perform essential functions.

External: Daily contact with donors, alumni, corporations and foundation representatives, community organizers/advocates, federal, state, and local government officials. Contact with foreign visitors, academic boards and organizations, and international research institutions as required to perform essential functions.

Students: Contact with undergraduate, graduate, and professional students as required to perform essential functions.

SUPERVISORY RESPONSIBILITY

No direct supervision of staff employees.

QUALIFICATIONS

Experience: 5 or more years of related experience.

Education: Bachelor's degree required.

REQUIRED SKILLS

• Strong cognitive and analytical skills
• Knowledge of university policies and procedures.
• Must be a self-starter and capable of handling multiple tasks.
• Must possess a high degree of judgment, maturity, professionalism, and discretion. The ability to maintain confidentiality is essential.
• High degree of energy, creativity, flexibility, organization, and interpersonal skills as well as excellent verbal and written communication skills required.
• Must be able to work both independently and collaboratively with colleagues. Ability to interact with colleagues, supervisors, and customers face to face.
• Highly refined sense of, and attention to confidentiality and discretion as this position has access to personal and professional information.
• Organizational skills, self-motivation, initiative, creativity, and flexibility. Ability to meet consistent attendance.
• Must be able to work both independently with little supervision as well as collaboratively with a variety of personnel.
• Ability to manage competing priorities, multi-task and work effectively in a team-oriented, demanding environment.
• Proficiency in using Microsoft Word, Excel and PowerPoint, and with using various web-based applications for information research, retrieval and reference management.
• Expertise in administrative survey techniques, statistical and research methods.
• Ability to communicate well, both verbally and in writing, with staff at all levels and with outside contacts to prioritize work assignments and obtain information and explain policies and procedures regarding matters of a sensitive and confidential nature.
• Outstanding oral and written communication skills and the ability to write reports, business correspondence and procedure manuals.
• Ability to actively learn - understanding the implications of new information for both current and future problem-solving and decision-making.
• Ability to anticipate needs, errors and omissions before they occur.
• Attention to quality and detail are essential; flexibility, tact, and responsiveness are required.
• Ability to handle sensitive information is essential.
• Demonstrated use of evidence-based approach to define problems, collect data, establish facts, draw valid conclusions and interpret information from an extensive variety of sources.
• Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies or actions.
• Computer proficiency (including Microsoft Office) and the ability to learn new programs.
• Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

WORKING CONDITIONS

Duties performed in the administrative office environment with minimal exposure to laboratory areas. Some local and statewide travel.

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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