What are the responsibilities and job description for the Customer Service and Operations Support position at Casella Waste Systems Inc.?
Job Overview
Casella Waste Systems Inc. is seeking a highly motivated Customer Service and Operations Support individual to join our team. In this role, you will have the opportunity to make a meaningful contribution to our company's mission of providing exceptional waste management services to our customers.
Responsibilities:
- Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
- Work closely with drivers to ensure efficient completion of customer routes.
- Maintain accurate records of customer interactions and transactions.
- Participate in ongoing training and development programs to enhance knowledge and skills.
Requirements:
- A High School Diploma or GED is required.
- Legally eligible to work in the United States.
- Ability to lift 50lbs. constantly throughout the day and work under many different weather conditions.
- Excellent verbal and written communication skills.
- Oustanding relationship management skills.
- Dedication to providing excellent customer service.
- Able to work as part of a team in a collaborative environment.
- A proven work ethic.
- A proven commitment to safety.
