What are the responsibilities and job description for the Operations Support Specialist position at Casella Waste Systems Inc.?
Job Summary
The Operations Support Specialist is responsible for assisting drivers in completing customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.
Main Responsibilities
- Loads and empties residential and/or commercial containers into truck manually or mechanically.
- Maneuvers containers that are staged curbside, dockside, carryout, or require pullout to complete service.
- Operates hoisting device to lift and empty bins or containers into truck hopper.
- Places any and all bins serviced at any customer location back where they were picked-up from in the up-right position with covers placed back on the containers.
- Assists driver with all backing maneuvers while on route.
- Lifts 50 pounds constantly throughout the day while able to maintain the stamina to successfully complete the duties of this physically demanding position.
- Maintains a safe working environment.
- Works in a high-pace ever-changing industry.
- Communicates in a professional manner when dealing with customers and other employees.
