What are the responsibilities and job description for the Inside Sales Representative position at Cash & Carry Electrical Supply Inc.?
Cash and Carry Electrical Supply is a second-generation family owned and operated electrical wholesale distributor with over 30 years of experience in the industry. Located in Quarryville PA, Cash and Carry has been serving the needs of electrical contractors in south-central Pennsylvania since 1986. By providing customers with the answers, resources, and materials they need, we aim to help contractors spend more time in the field. Cash and Carry has built a reputation for having not only knowledgeable staff and hard to find parts but also a family friendly environment where all are welcome. Join our growing team of 15 employees today.
CCESI is seeking a motivated and dynamic person to join our team. The ideal candidate will excel in client services and customer support, effectively communicating with clients in person, over the phone, or by email to understand their needs and provide tailored solutions. This role requires strong customer service skills, attention to detail for data entry tasks, and the ability to analyze customer feedback to improve service.
Responsibilities
- Engage with clients to provide exceptional customer support and address inquiries regarding products and services.
- Partner with manufactures to create\schedule sales presentations and demonstrate product features to potential customers.
- Perform data entry tasks accurately and efficiently, primarily order entry and quoting, ensuring all client information is up-to-date.
- Analyze customer feedback and market trends to identify opportunities for product improvement and sales growth.
- Collaborate with the outside sales team to streamline processes and enhance overall client satisfaction.
- Maintain a thorough understanding of product offerings to effectively communicate benefits to clients.
Qualifications
- Proven experience in client services or customer support roles is preferred.
- Strong communication skills, both verbal and written, with the ability to engage clients effectively.
- Proficiency in data entry with a keen eye for detail.
- Ability to analyze information critically and make informed decisions based on data insights.
Join CCESI's team as a Products Representative where your skills will make a significant impact on our clients' experiences!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $20 - $25