Morning Guest Service Coordinator

Job description

Front Desk Duties:

• Greet and check in guests with a friendly and professional demeanor.
• Handle reservations, cancellations, and modifications efficiently.
• Work within several different computer systems in day-to-day operations.
• Provide guests with information about the hotel, local attractions, and services.
• Manage guest requests, complaints, and concerns with prompt resolution.
• Process payments and maintain accurate records of transactions.
• Ensure the front desk area is clean, organized, and well-stocked.
• Complete various side work/tasks as needed

Breakfast Attendant Duties:

• Set up the breakfast area with food and beverages, ensuring a welcoming presentation.
• Prepare and replenish breakfast items as needed, including hot and cold options.
• Refresh guests coffee, tea, water and juices
• Monitor food quality and freshness, adhering to health and safety standards.
• Assist guests with any breakfast-related inquiries or special requests.
• Clean and sanitize the breakfast area and equipment after service.
• Manage inventory and report any shortages or issues to the supervisor.

Qualifications:

• Preference for candidates 21 years of age.
• High school diploma or equivalent; additional hospitality training is a plus.
• Previous experience in a customer service role, preferably in a hotel or similar setting.
• Strong communication, interpersonal and computer skills.
• Ability to multitask and manage time effectively.
• Friendly, approachable demeanor with a genuine desire to assist guests.
• Basic knowledge of food safety and hygiene practices.
• Food Handlers Permit required.
• Ability to work flexible hours, including weekends and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 25 pounds.
• Manual dexterity for handling food and operating office equipment.

Benefits:

• Employee discounts
• Hourly pay plus tips

Job Type: Part-time

Pay: $18.00 per hour plus tips, $19.00 after 3 months

Expected hours: 16-32 hours per week

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Morning shift

Work Location: In person

Salary : $18 - $19