What are the responsibilities and job description for the CASINO SERVICE REPRESENTATIVE position at CASINO VICKSBURG LLC?
- Cashes checks and redeems chips, tokens and coins.
- Informs supervisor of guest needs which may require special accommodations.
- Follows proper check-in procedures at start of shift. Follows proper checkout procedures at end of shift.
- Informs supervisor when additional coin or currency is needed during shift.
- Strives to initiate new customer credit applications.
- Make ship fills to the pit.
- Responsible for performing a wide variety of monetary transactions for the guest from the casino cage
- and assisting in the safeguarding of company assets by ensuring all distinguishing job duties are performed according to established company policies and procedures.
- Assists with tournaments.
- Maintaining constant awareness of services, promotions and events offered by Fitzgerald’s and informs guests.
- Be informed on current casino events and relay information to guests with enthusiasm and accuracy.
- Provide guest with player's card in a prompt, courteous manner.
- Explain to guests the advantages to playing with a player’s card and how the points are accumulated.