What are the responsibilities and job description for the Catering Sales Manager position at Castaway?

Job Description

Company Overview :

Named one of Travel Leisure's "Best Date Spots in America", Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC.

Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!

Position Overview :

The Catering Sales Manager will be responsible for driving catering and event sales by developing relationships with clients, planning and coordinating events, and ensuring a seamless experience from start to finish. This role requires a proactive, detail-oriented individual who can meet and exceed sales targets while providing top-tier client service.

Competitive Benefits :

Industry-leading compensation package
Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
Lifestyle Spending Account benefit, which supports you and your family in numerous ways such as through gym memberships, child care, student loans & more!
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Monthly Reward Dollars to use at various company locations.
Paid vacation starting at 2 weeks per year
Paid / Floating holidays for 5 major holidays
24 hours paid Sick Time renewed yearly
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions

Job Duties :

Maintain or exceed budgeted booking goals and revenue in all special event areas.

Sell to a variety of market segments.

Thrive in high-volume, high-pace sales office.

Consistently book repeat business by having a track record of long-term client relationships.

Actively participate in industry related organizations

Utilize a variety of sales techniques including strong closing skills and negotiation skills.

Conduct site inspections and client presentations.

Participate in trade shows and sales blitzes.

Actively participate in community / civic activities to maintain awareness within community and to create booking opportunities.

Employ excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.

Provide complete and detailed banquet event orders to set the operations team up for success.

Education / Experience :

3 years in Catering Sales / Event Sales required.

Must have experience at a similar size property and with a similar sales volume.

Advanced knowledge of venue features, benefits, and competing venues within the market.

Able to set priorities, plan, organize, and delegate.

Written communication skills to be concise, well organized, complete, and clear.

Strong organization skills and attention to detail.

Ability to work effectively under time constraints and deadlines.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Positive attitude, ability to work well in a fast-paced environment, and have fun in the workplace.

Required Skills :

Excellent interpersonal, verbal, and written communication skills.

Track record of strong prospecting efforts.

Experience providing Audio Visual equipment and operating Audio Visual as a profit center.

Excellent knowledge of catering management software, such as Delphi, Caterease or similar.

Ability to work with outside vendors to ensure client satisfaction for all events and groups

Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

Work with fluctuating schedule based on departmental requirements.

Detailed oriented with a strong emphasis on accuracy.

Strong background in hospitality and event planning.

Must possess strong PC skills with a working knowledge of MS Excel, Word, Office, Outlook, and CRM platforms.

Disclaimer : The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing a background check.

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