Clinical Screening Specialist

Overview

As a Clinical Screening Specialist for CastleBranch, you will review documents such as immunization records, drug test results, and certifications to ensure compliance with guidelines. Your goal is to provide our customers with feedback for their submissions. Success in this role will meet and exceed goals, while reviewing submissions efficiently, resulting in overall customer satisfaction.

Hours of Operation: 5 days a week, Monday-Friday – 8:00AM-8:00PM EST

PERKS OF EMPLOYMENT:

• 40hrs/ week with opportunity for overtime
• Paid Training and Competitive wages based on a Tier structure
• Paid Training and Development: $11.00/hr
  • Tier 1: $12.00/hr
  • Tier 2: $13.00/hr
  • Tier 3: $15.00/hr
• AWESOME BENEFITS: Full Medical/ Dental/ Vision/ Tenure based PTO accrual/ Life Insurance/ Long Term & Short Term Disability/ Paid holidays/ 401K with 3% Match!!!
• Employee Referral Bonus with no cap
• Advancement Opportunities
• Continuing Education and Cross Training opportunities within the Organization

RESPONSIBILITIES:

• As a Clinical Screening Specialist, you’ll be providing students with essential feedback, while meeting review goals and accuracy expectations.
• Review client submissions to ensure they meet all set guidelines. Perform re-reviews, and work with auditors to ensure accuracy.
• Communicate with users to give feedback on submissions, and improvement.
• Build effective business relationships, internally and externally: keeping a positive attitude.
• Continuously Grow and learn to develop an expert working knowledge of all products, services, internal systems, assigned accounts, new opportunities, and competitors.
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
• Other similar and/or related duties as assigned

REQUIREMENTS:

• At least six months to one year in a similar role in a data entry environment with comparable goals/responsibilities
• Typing speed and accuracy. The ideal candidate should score at least 40 words per minute
• Excellent knowledge of correct spelling, grammar, and punctuation
• Attention to detail
• Confidentiality
• Competitive nature, Gamer
• Organization skills, with an ability to stay focused on assigned tasks
• Comfortable efficiently navigating around a desktop computer and multiple systems simultaneously
• Lifelong learner mentality; learning and trying new things to work towards being better than yesterday
• Motivated and determined to learn new systems, services, and processes, while being flexible, adaptable to understanding the software improvement life cycle
• Positive mindset – exude a positive attitude and are a team player. Bring a passion for customer service and problem-solving to the table every time.
• Work hard, PLAY HARD, and grow your career!

With our vision of #TogetherAsOne, it is our goal to grow from within. We have several career paths for our team members to pursue within Customer Service, Operations, Training, IT/Engineering, and more!

#RidetheWave by becoming a part of the CastleBranch family AND APPLY NOW!

CastleBranch On-site address: 1844 Sir Tyler Dr. Wilmington, NC 28405

Please apply and complete the Candidate Assessments to expedite your application.

CastleBranch practically invented the background screening industry as it exists today, and we continue to enjoy a steady level of growth with a loyal client base, a high-energy workforce, and a corporate culture that’s truly second to none.

Job Type: Full-time

Pay: $11.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance

Skills

Preferred

Preferred

Required

Preferred