What are the responsibilities and job description for the Insides Sales Closer position at Castleworks Home Services?
Inside Sales Closer
Are you a persuasive Inside Sales Closer with a gift for turning "no" into "yes"? Do you thrive on the excitement of sealing the deal over the phone? This is a role for a true closer—someone who’s hungry, proactive, and thrives on winning deals others couldn’t finish.
What You’ll Do:
From the comfort of our Valencia, CA office, you’ll be our Closer Superstar, calling customers we’ve pitched but who haven’t yet bought. Using your sales or telemarketing prowess, you’ll reignite their interest in our HVAC and/or Water Heater services. Once you rekindle the spark, our Home Comfort Advisors and/or Sales Leader will step in to run the appointments and close the deal—leaving you free to rack up more wins and commissions!Who We Are
Join us at CastleWorks, where we are passionate about crafting unique and magical structures. We believe in creativity, teamwork, and making dreams come true. Be a part of a workplace where everyone is valued and inspired to bring their best selves to work.
What You’ll Be Doing
- Follow up quickly and persistently on HVAC and water heater quotes not closed in the field
- Engage customers via phone, text, and email to revive interest and drive urgency
- Present tailored solutions and walk through quotes, financing options, and next steps
- Handle objections with confidence and close deals
- Log all activity and customer interactions in Service Titan with precision
- Meet or exceed sales conversion goals
- Provide feedback to sales leadership on objections and opportunities
- Create ad hoc reports as needed
The Hiring Process
We move fast for the right person! Our hiring process is quick and efficient, so you could be hired in as little as 10 days. We value all applicants and respond to 100% of them.
- Apply and answer a few questions (5 min).
- Complete a questionnaire to match you to the job (10 min).
- Respond to a quick video question (5 min).
- Schedule an in-person interview.
- Get interviewed within a couple of days.
What We’re Looking For
- Proven experience in sales or telemarketing—especially if you’re a pro at working the phones.
- A confident, upbeat attitude with a talent for building rapport and sparking interest.
- Self-starters who love the thrill of the chase and aren’t shy about making call
- A hunter mentality—you love chasing and closing unfinished business
- Excellent communication skills—you're persuasive, confident, and know how to build rapport fast
- Ability to manage a high-volume pipeline and prioritize hot leads
- Experience using a CRM system (Service Titan, Salesforce, or similar) a plus
- Self-motivated, organized, and relentless in follow-up
- Ability to work evenings and weekends, as needed
Why Join Us
Join CastleWorks and be part of something magical! Enjoy benefits like Health, Vision, and Dental Insurance, a 401k with Company Match, Paid Time Off, and Employee Discounts. Work with a creative team that values your contributions and offers a dynamic work environment where your success is celebrated.
Ready to kickstart your successful sales career? Apply now and let’s build success together!
Requirements
- Work Hours: 40 to 40 hours work
- Required Education: High school or equivalent
- Required Experience: None(1) years