What are the responsibilities and job description for the Technical Trainer position at Catapult Solutions Group?

Technical Trainer II

Learning & Development Department

Irving, TX - Onsite

This role requires the employee to be fully on-site.

3 Contract position

About Our Client

Our client is a prominent healthcare organization committed to delivering exceptional care and operational excellence through integrated business systems and technology solutions. Focused on enhancing healthcare outcomes, the organization employs modern enterprise tools such as ERP systems, workforce management platforms, and cloud-based productivity solutions to empower its teams and streamline operations across multiple locations.

Job Description

The Learning Technical Trainer II plays a key role in creating and delivering comprehensive training programs for enterprise business systems. This includes systems such as Infor ERP, Kronos, Concur, and Office 365.

Reporting to the Manager of Technical Learning, you will collaborate with stakeholders in ERP-Infor Services, Supply Chain, Human Resources, Revenue Cycle, and Talent Management to ensure successful system adoption. You will also develop training curricula, maintain training environments, and lead impactful training sessions for both super users and end users.

This position contributes directly to the organization's success by evaluating the effectiveness of training programs and continuously improving them to meet user needs and organizational goals.

Duties and Responsibilities

Manage and maintain training environments, including setup, testing, and ongoing support.
Design and develop high-quality training materials tailored for enterprise business systems.
Deliver engaging and interactive training sessions that foster user understanding and motivation.
Conduct needs assessments and evaluate the impact of learning initiatives through data collection and analysis.
Collaborate with cross-functional teams to develop and implement effective training programs.
Clearly present complex technical concepts to diverse audiences.
Analyze training analytics to drive improvements in program delivery and outcomes.
Provide ongoing education and support to both super users and end users.

Required Experience / Skills

Bachelor’s Degree.

Minimum 5 years of experience in developing, designing, and delivering training programs.

Strong expertise in ERP system training.

Proficiency with learning content management systems.

Excellent presentation and facilitation skills.

Strong communication and interpersonal skills.

Proven experience in creating technical documentation and training materials.

Customer service orientation with a focus on learner success.

Nice-to-Haves

Healthcare industry experience.

Certification in training or adult education.

Hands-on experience with Infor ERP.

Project management skills.

Familiarity with virtual training delivery tools and methods.

Education

Bachelor’s Degree required.

Pay & Benefits Summary

Competitive hourly range : $35–$42 per hour, based on experience.

401(k) plan.

Medical, Dental, and Vision insurance.

Call-to-Action

Join our team and take an active role in advancing healthcare technology training. Apply Now to help shape the future of learning and development in a dynamic and impactful environment.

Salary : $35 - $42

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