Front Office Clerk/Receptionist

Busy Pediatric Office awaiting the right person to join our team. We are currently looking for someone with the following:

· Truly enjoys interacting with people

· Strong work ethic and takes ownership of work

· Has excellent phone rapport and aptitude for customer service

· Knows the definition of empathy and utilizes that skill when appropriate

· Demonstrates integrity, honesty, teamwork, and genuine approach to serving others

· Poised, positive, outgoing, cheerful professional demeanor

· Smiles when greeting patients

· Professional appearance

· Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians

· Bi-lingual in Spanish or Hmong a plus

Job Responsibilities:

· Must handle all patient information in a confidential manner

· Greets and registers patients in a timely, pleasant and helpful manner

· Check-in and Check-out, to include verification of demographic and insurance information, updating Electronic Medical Records

· Schedules, coordinates, and reschedules patient appointments

· Collection of co-pays and balances

· Answers telephone, screens calls, takes messages in a professional manner

· Enter patient on the patient portal

· Scan documents and index into Electronic Medical Record system

· Other duties as assigned

Required Skills and Qualifications

· Full time with rotating weekend schedule

· High School Graduate or GED equivalent, Associates degree or Certified Medical Assistant preferred

· 2-4 years’ experience as a front desk receptionist in a medical office

· Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians

· Excellent Customer service and communication skills

· Ability to prioritize and manage multiple tasks at a time

· Basic computer experience, Excellent written, verbal and organizational skills

· Allscripts and Phreesia experience a plus

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Medical terminology: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person

Salary : $14 - $16