Clinical Director III; 4205-201-N

91-14 Merrick Blvd, Jamaica, NY 11432, USA

Job Description

Posted Thursday, February 6, 2025 at 5 : 00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, currently offering 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Jamaica Community Living Programs provides services to adults with a severe mental illness, requiring a DSM diagnosis for eligibility for services and housing. Brooklyn, Queens, and Jamaica Programs are scattered site housing and do not have clients living in one building.

STATEMENT OF THE JOB :

The Clinical Director III- Supportive Housing is responsible for generating Medicaid revenue, responding to Medicaid billing / Office of Medicaid Inspector General (OMIG) audits, and treatment for extremely difficult to serve clients who require intensive supports. Under the direction of the Director of Field Operations for Integrated Health and Wellness, the Clinical Director III- Supportive Housing has responsibility for administrative and managerial operations in CCN’s Medicaid residential services. Responsibilities also include supervision of supervisory level staff in the residential programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintaining availability to management staff for consultation during all program hours of operation.

The Clinical Director III Supportive Housing is responsible for overseeing appropriateness and effectiveness of residential services, identifying gaps in service delivery, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, and developing processes and services that improve the service delivery system. This includes program development, monitoring revenue, expenditures, client monies, productivity, outcomes, staff training and development, staff supervision, compliance with budgets and contracts, agency policies and procedures, regulatory requirements, audit readiness, and new initiatives. The Clinical Director III is expected to have regular interactions with other management staff within Integrated Health and Wellness and other corporations in CCBQ to promote coordinated care and comprehensive service delivery.

• Reviewing billing notes for compliance with Medicaid and Federal billing standards.
• Ensuring that all Rehabilitation Aides see clients a minimum of 4 times per month to generate Medicaid revenue.
• Ensuring compliance with all OMH 595 regulations to obtain the highest level of license.
• Preparing documentation to meet standards of the Office of Medicaid Inspector General and Federal regulations.
• Preparing documentation for all State, Federal, and City fiscal audits.
• Monitoring and overseeing all aspects related to the delivery of residential services in a Medicaid funded program, including program site visits on all staffing work shifts.
• Actively participating in the Admissions process for State, City, and Private Hospitals.
• Monitoring the timely collection of clients' rent and / or other client fees.
• Providing direct clinical and case management services to designated client populations.
• Ensuring clients receive all necessary benefits and entitlements and that these benefits are current and active.
• Providing treatment to individuals and families by offering supportive counseling.
• Ensuring that the target population has access to services according to contractual requirements and Agency Mission.
• Planning, coordinating, identifying, and implementing program outcomes and evaluations, strategic planning, accreditation efforts, and program development.
• Hiring, orienting, and training new staff.
• Providing and / or overseeing supervision of staff.
• Developing appropriate supervision coverage policies and procedures to ensure adequate supervision and management for all work shifts.
• Monitoring staff development models, staff supervision, and staff training.
• Providing and / or coordinating in-service trainings related to management and / or behavioral health.
• Ensuring all programs report incidents professionally to all required forums.
• Collaborating with Agency and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols.
• Preparing for and participating in internal and external audits.
• Developing Corrective Action Plans related to audit and / or Quality Assurance activities and implementing these plans at the program level.
• Implementing strategies to assure programs obtain the highest level of certification / license.
• Participating in the development of appropriate program budgets and monitoring program adherence.
• Monitoring program adherence to levels of service, productivity, and revenue targets.
• Ensuring coverage and supervision at the program level in situations requiring 24 / 7 response.
• Assuring program goals, objectives, and Agency Mission are understood and supported at the program level.
• Ensuring program compliance with fire, safety, and health standards as per licensing and quality assurance requirements.
• Facilitating staff’s understanding and incorporation of Agency determined Best Practices, Integrated Delivery, and / or Evidence-Based Practices models as needed.
• Representing the Agency at external meetings.
• Identifying and reporting Agency inefficiencies that negatively impact service provision.
• Ensuring cooperation and rapid response to service requests related to identified parish and community needs.
• Reporting to Behavioral Health Services Administration and / or Agency Administration on issues that may negatively impact the Agency’s reputation, client welfare, or corporate compliance.
• Contributing to the development of treatment protocols, clinical pathways, and policy papers as needed.
• Participating in the Agency’s response to serious incidents and critical debriefing as needed.
• Collaborating with Agency administration in identifying new markets and developing marketing strategies.
• Participating in strategies to ensure the Agency is regarded as a leader in its service provider communities.
• Participating on Agency committees as needed.
• Performing other duties as needed.

QUALIFICATIONS :

BENEFITS :

For more information on our organization, please visit our website at : www.ccbq.org EOE / AA.

91-14 Merrick Blvd, Jamaica, NY 11432, USA

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