What are the responsibilities and job description for the Bilingual Case Manager - Spanish position at Catholic Charities Community Services?
Description
Summary :
The Refugee Resettlement Department at Catholic Charities Community Services (CCCS) provides assistance to newly arrived families from diverse backgrounds who are resettling in New York City and the Lower Hudson Valley. The Case Manager for the Home Study / Post Release Services Program (HS / PRS) provides direct case management to unaccompanied children using a client-centered, trauma-informed approach. The Case Manager will conduct home visits, evaluations, and intakes of clients. The Case Manager will complete contract forms, reports, and individualized service plans, as well as enroll clients in various social services and provide referrals to relevant psychosocial and legal services.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Complete home study assessments and provide post release services in accordance with Catholic Charities Community Services, USCCB / MRS, and ORR guidelines.
- Oversee cases including home visits, intakes, assessments, ongoing case management, safety planning and case closure or transition.
- Write home study, post-release and case closure reports, including notices of concern and PRS event forms.
- Support clients by providing referrals for health and mental health services, school enrollment, immigration legal services, and more; advocate for clients as needed.
- Use a strengths-based approach to ensure clients and their families are provided with the tools they need to meet their goals and objectives, and assess and monitor progress, modifying initial service plans and timelines, as necessary.
- Be responsive to client inquiries, case referrals and transfers, and proactively schedule appointments with clients for service provision and follow up.
- Ensure compliance with both case file management and reporting requirements. Perform regular and timely maintenance of both hard-copy and electronic files per best practice standards.
- Perform administrative tasks including data entry of intake and program forms in various online systems, internal tools, and client rosters.
- Maintain and update program rosters, electronic case note systems and physical case files throughout the service period using various internal and external databases. Write detailed case notes in a timely manner and maintain copies of documents and reports in case files.
- Work as part of a team to provide comprehensive trauma-informed, strength-based services to clients through coordination of cases and effective communication between team members and departments.
- Complete the annual requirement of 40 training hours as mandated by ORR.
- Maintain ongoing communication with supervisor and participate in weekly supervision.
- Participate in program meetings, staff development activities, and case conferences.
Rate of pay is based on an hourly rate of $30.22 to $32.97 an hour or $55,000.00 to $60,000.00 a year.
Qualifications
Position Type and Expected Hours of Work :
This is a full-time position that requires a willingness to travel as needed to sites in Westchester and NYC. Days and hours of work are generally 9 : 00am-5 : 00pm Monday - Friday. Some weekend and evening hours, if needed.
Working conditions and physical demands required :
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Salary : $55,000 - $60,000
