Bilingual Case Worker- Padua Program

Core Responsibilities

• Case Manager Support
• Holistic Service Planning
• Client Support & Resource Specialist
• Support Specific Financial Assistance (SFA) Transactions
• Documentation & Reporting

What will you be doing in your role?

• Assist Case Managers with coordination and provision of appropriate resources to meet individualized client needs.
• Maintain open lines of communication with Case Managers in efforts to provide the best Client Service possible.
• Be patient, empathetic and professional as the first point of contact with our agency.
• Provide clients support by answering questions and assisting client in identifying barriers to success.
• Remain informed about community resources, maintain current knowledge of practices and issues around poverty and family self-sufficiency and share with your team.
• Help your team apply a problem-solving framework that promotes steady client progress and meet required targets.
• Possess a high level of professionalism when dealing with confidential/sensitive information.
• Be passionate about providing the best service and experience to each client and partner.
• Incorporate the use of all available resources, drawing on Padua internal and external partnerships to help clients progress with a holistic service plan.
• Manage the process for SFA/SJHCT transactions by conducting inquiries, managing external providers, and gathering invoices.
• Must be willing to drive personal vehicle for job purposes such as gathering billing information, providing payment for approved client services, etc.
• Ensure accurate documentation and data entry to fulfill the needs of CCFW and the SFA and SJHCT grantors.
• Work directly with clients on a triad with two case managers.
• Participate in staff training and development.
• Maintain a flexible schedule to occasionally meet with clients after normal business hours.
• Assist clients connect with valuable resources by advocating with community partners and by providing transportation as needed. 

Are you the next Padua Case Worker?

• Bachelor’s degree in social work preferred or experience with low-income populations
• Familiarity with Salesforce, community resources is preferred.
• Must have reliable transportation and be willing to transport clients as needed.
• Bilingual in Spanish, preferred.

Here's the Good Stuff...   

• Full-Time position with a starting hourly rate of $19, based on minimum job requirements. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month. 
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year. 
  • Sick Time- 48 hours in your first year. 
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps. 
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.

Salary : $19