What are the responsibilities and job description for the Business Services Representative - East LA position at Catholic Charities of LA?
The Business Service Representative will provide employer and client services to develop job opportunities and career pathways for underserved youth and adults. Assess clients’ needs and help address and achieve their identified goals.
If you would like to be a part of a great organization and make a difference, AYES is seeking a dedicated, responsible, Business Service Representative to be a part of the team.
Responsibilities:
- Market to employers the array of business services available through the America’s Job Center of California (AJCC).
- Provide employers recruitment assistance, pre-screening, candidates, and customize referrals.
- Provide employers access to customized training, tax credit information and other business services available through AJCC enter.
- Participate in the development of Rapid Response plans.
- Provide job readiness training to include job search and conducting interviews.
- Provide career counseling and labor market information.
- Provide direct placement assistance including job referral and obtaining OJT training sites with local businesses.
- Refer participants to employers.
- Job coaching and counseling, and perform participant follow ups and documentation in a timely manner.
- Develop and update participant IEP’s, and other required documentation in a timely manner.
- Develop individual service strategy for successful career pathway.
- Develops on-the-job training (OJT) agreements with employers.
- Ensure adequate support services and incentives as permitted under guidelines.
- Conduct specific workshops to include job search-resume and interviewing –life skills, financials literacy, etc.
- Assists applicants in applying for and obtaining social and other services.
- Prepares required reports in a timely manner.
- Compiles monthly statistics of services provided.
Qualifications:
- Bachelor’s Degree required with preferred coursework in business, marketing or related field.
- Four to six years of related experience.
- Prior work experience in the field of working with high school youth and young adults.
- Prior experience working in a diverse settings with a demonstrated capability for cultural awareness and strong adaptability skills.
- Handle public contact and relations effectively.
- Communicate effectively in written and oral form.
- Bilingual, English-Spanish preferred.
- Excellent presentation skills.
- Must have computer skills to include Microsoft Office software.
Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.
- Medical, Dental & Vision
- Life Insurance
- Retirement Plan to include 401a/employer contribution only and 403(b)
- Supplemental Insurance (life, Accident, disability insurance, etc.)
- Flexible Spending Account
- Health Care Spending Account Reimbursement accounts (HAS)
- Vacation days – 12 days per year
- Sick time – 10 days per year
- Short and Long Term Disability
- 13 holidays per year for regular f/t & p/t employees
- Public Service Loan Forgiveness
- Cell Phones for those working in Shelters or with Clients outside of the office
- Employee Recognition - Annual Staff Appreciation Day Event
- Free Parking