Housing Intake Specialist

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Housing Intake Specialist

Evergreen Residences - Minneapolis

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

WAGE RANGE: $22.50 - $26.30 / Hourly

JOB SUMMARY: Catholic Charities is seeking a compassionate, trauma-informed, and culturally aware individual to join Catholic Charities as a Housing Intake Specialist at Evergreen Residences in Minneapolis.

This role works closely with Property Management to ensure vacancies are filled. Ensures that applications and residential processes are accurate. Schedules and coordinates orientations. Assists with move-in and move-outs to facilitate timeliness.

ESSENTIAL FUNCTIONS:

1. Works with Coordinated Entry to obtain referrals for all vacant units.

2. Make appointments and show apartments.

3. Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete and verifies applicant eligibility.

4. Conducts criminal background checks for applicants. Notifies rejected applicants immediately in writing.

5. Submits completed applications to property manager for approval.

6. Prepares all tenant files to include all required paperwork.

7. Inspects vacancies before move-in and schedules and conducts orientation for all new move-ins.

8. Assists with move-in and move-out procedures including unit inspections.

9. Completes recertifications as required by the program.

10. Enters client information into a variety of databases in accordance with the program requirements.

11. Ensures accurate reporting.

12. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Minimum one (1) year of leasing/office experience and knowledge of government subsidy programs; specific experience with GRH, Tax Credit and HMIS preferred.
• Excellent verbal, written and interpersonal skills.
• Ability to manage multiple tasks and detail oriented.
• Ability to work with diverse and/or low income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.

JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt

Catholic Charities is an equal opportunity employer.

Job Description Updated:1/30/2025

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.