NW Case Manager I

Full-time (37.5 hrs. per week) positions.

Pay starts at $25.64 - $26.92 / hour (D.O.E / Education).

With COMPETITIVE BENEFITS INCLUDING:

• Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays
• Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• 403(b) Retirement Plan and Employer Contribution Pension Plan
• 2% Annual Longevity Increase
• Employee Assistance Program

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

The Permanent Supportive Housing programs provide permanent housing to homeless individuals and families. The Case Manager is responsible for working closely with clients, program staff and other community providers to support these individuals as they transition from homelessness to safe, secure, long-term housing.

MAJOR DUTIES AND RESPONSIBILITIES:

• Work directly with clients on securing appropriate housing.
• Conduct face-to-face interview with residents, assess needs in different life domains and develop the initial service plan defining client needs and services to be provided.
• Monitor participation in other community programs in conjunction with the overall service plan.
• Facilitate contact and appointments for community resources, financial assistance, medical care, social services, and any other needed services.
• Participate in the eligibility process with the Program Assistant and/or Housing Manager as needed or required.
• Maintain a client record that documents progress toward self-sufficiency completion of care plans for each assigned resident.
• Provide case management services as outlined in clients individualized service plans.
• Provide advocacy activities with community service providers to assist the resident in achieving the goals of a service plan, particularly as related to education and/or employment.
• Work with property management staff to support housing rules and responsibilities for the residents.
• Attend community and other program related meetings as required.
• Provide transportation to residents as needed/requested.
• HMIS – Expected to develop proficiency in maintaining accurate client records in IRIS/HMIS, the client tracking software application used by programs throughout the agency. Proficiency includes entry of data into the client record, the editing of information as needed, and the printing of reports within IRIS/HMIS.
• Perform other work-related duties as assigned.

MINIMUM:

• BA in social services or related field direct service experience in case management or related duties OR AA in social services or related field 2 years direct service experience in case management or related duties OR 4 years direct service experience in case management or related duties.
• Knowledge of the disease of Substance Use Disorder, its signs and symptoms.
• Ability to work with and/or knowledge of working with those experiencing chronic homelessness.
• Requires the ability to establish and maintain effective working relationships with staff, Community partners and professionals.
• Requires time management and interpersonal skills.
• Reliable transportation, WA State Driver’s License & proof of current automobile insurance.
• Proof of acceptable driving record (Driving Abstract-Complete driving record required).
• Ability to work both independently and as a member of a team.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Applicant must successfully pass required background clearances prior to an offer of employment.