What are the responsibilities and job description for the Parish Administrative Secretary: St. Patrick Bridge position at Catholic Diocese of Cleveland?
St. Patrick Bridge Avenue
Cleveland, Ohio
Position Overview: Reporting to the Administrative Manager, the Parish Secretary is responsible for performing diverse administrative and clerical tasks and anticipating the pastoral team’s needs. The Parish Secretary will provide superior customer service and work collaboratively during all interactions with parishioners, guests, vendors, staff and diocesan employees and perform duties in a professional manner to result in completed assignments of the highest quality.
Key Responsibilities: 1. Parishioner and Community Customer Service • Welcoming guests and parishioners as a positive representative of the church with courtesy and care, giving information and assistance as appropriate • Managing incoming telephone inquiries; research and communicate in a timely manner and redirect as necessary; answer the rectory office door as needed. • Foster a positive environment to cultivate teamwork to reflect the diverse parish and volunteers • Enter and update contact information of parishioners, in ParishSoft and/or spreadsheets 2. Administrative • Provide administrative support to the Pastor and parish leadership team including typing, copying, proofreading, formatting and preparing documents and presentations. • Assist as necessary with direct mailings including mailing labels, copying/printing materials, stuffing envelopes. • Manage confidential information (written and oral) discreetly and respectfully • Maintain parish annual and monthly calendar with input from parish organization leaders • Coordinate meeting room schedule, proper room set up and prepare materials for meetings as requested. • Copy and collate parish publications, bulletin inserts, flyers for various programs and program booklets; assist or serve as a back-up in execution of completing weekly bulletin 3. Sacramental Recordkeeping • Assist in the registration of new parishioners and provide contact information for welcoming them to the parish • Maintain Sacramental records including Baptism, Marriage and Funerals
Minimum Required Qualifications: • High school diploma or its equivalent • Demonstrated work experience as a secretary or administrative assistant • Proficient at the intermediate level in Microsoft Office (Word, Excel, Power Point) • Familiarity with office organization and optimization techniques • Capability to multi-task and successful time management skills • Excellent written and verbal communication skills • Demonstrated discretion to manage confidential information • Excellent customer service skills • Working knowledge and commitment to upholding the values and traditions of the Catholic faith and Parish Missions • Compliance with Standards of Conduct for Ministers and Policy for the Protection and Safety of Children • Virtus certification or completion within 30 days of hire
Preferred Qualifications: • Bachelor’s Degree • Working knowledge of ParishSoft Database • Working knowledge of Microsoft Office Publisher • Ability to operate a multi-line phone system Physical Requirements: • Ability to sit for extended periods of time in front of a computer • Ability to sit, stand and walk for up to 8 hours