Demo

Assistant Residence Manager

Catholic Guardian Services
Queens, NY Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

Post Internal Days

Category

Developmental Disabilities Service Program (DDSP)

Description

Catholic Guardian Services

Developmental Disabilities Services Program

JOB DESCRIPTION

Position : Assistant Residence Manager

Reports To : Senior Residence Manager

This position is exempt and not eligible for overtime pay for hours worked more than 40 during a single calendar week (Monday - Sunday).

Position Overview :

Under the direct supervision of the Senior Residence Manager, and in coordination with the clinical team the Assistant Residential Manager is responsible for supervising all aspects of supports and services provided to each person living in an assigned Catholic Guardian Services (CGS) residence or cluster of residences. The Assistant Residence Manager is responsible for the health and safety of each person, while maintaining a homelike, supportive atmosphere that treats each person with dignity and respect and fosters independence and self-direction to the maximum extent possible.

Essential Job Functions :

  • Supervises the implementation of all person-centered supports and services to ensure the achievement of personal outcomes and life goals in conjunction with the Senior Residence Manager.
  • Ensures each person is provided maximum opportunities to establish and maintain a network of community-based relationships and valued social activities
  • Works in conjunction with the senior manager to ensure the actions of all team members embrace the direct support professional core competencies when carrying out their duties and responsibilities.
  • Ensures each person is provided support to improve health, safety, adaptive behavior, activities of daily living, self-help and social skills and which foster greater independence and self-direction to the fullest extent possible, in accordance with the plan of care and agency policy.
  • Ensures the timely and proper execution of all personal interventions and procedures including but not limited to, medical, behavioral and nursing, in accordance with agency requirements, protocols and OPWDD regulations.
  • Orients, trains, models and observes the day to day work of all staff and temp agency workers to ensure all staff carry out responsibilities as assigned and consistent with agency protocols and regulatory standards.
  • Ensures the residence is appropriately staffed on all shifts at all times to meet the needs of each person served per their person-centered service plan.
  • In coordination with the Senior Manager, ensures the timely scheduling of all required meetings, and accurate and timely completion of annual and semi-annual residential habilitation service plans, monitoring protocols, service provision documents, ledgers, and related documents per agency policies and procedures
  • Ensures coordination of supports and services internally and externally through the use of communication logs, meetings, program visits, case conferences and the like.
  • Assists in the review and approval of time sheets and time off requests and maintains organized records for all staff, contractors and temporary personnel, including but not limited to personnel files, records on performance, supervision, training and evaluation as assigned by the Senior Residence Manager.
  • Works with the Senior Residence Manager to ensure oversight and regularly inspects the facility, vehicles, equipment, supplies and follows up on all items identified needing to be repaired, replaced or otherwise addressed as per the agency's physical plant inspection protocol.
  • Ensures that all measures for health, safety and well-being are maintained at the highest level by managing the maintenance of a clean, safe, personalized, and homelike environment at all times.
  • Assists in the preparation of concise written reports, including but not limited to, habilitation planning documents, incident reports, progress notes, corrective action plans and submits all required documentation in an accurate and timely manner, as assigned by the Senior Residence Manager.
  • Ensures that all staff communicate in a respectful manner with all people including the people served, families and advocates, agency staff, state regulators and members of the broader community.
  • Ensures all services are provided in a manner that upholds the right to privacy, support informed decision-making and prevent abuse and neglect.
  • Assures that all personnel are working in a coordinated manner to complete the timely execution and documentation of such routine daily living tasks as self-care, laundry, menu preparation, transport, shopping, cooking, etc. to support each person in being as independent as possible, consistent with residential habilitation plans of service.
  • Works with administrative, clinical, service coordination, program staff and other community-based agencies to identify and maintain placement in day, vocational, employment or other services and supports per the service plan.
  • Provides or arranges for transportation of individuals to and from medical / dental appointments, services and activities such as recreational or social, work, day programs, in coordination with the Senior Residence Manager.
  • Works in coordination with the Senior Residence Manager to develop and maintain accurate and complete individual case records and maintains a site specific and Individual Plans of Protective Oversight, consistent with each person's abilities. Ensuring that each plan is implemented and modified as changes occur.
  • Accurately manages all petty cash, purchasing, clothing, receipts and personal needs allowance as funds are provided by the Senior Residence Manager. Assumes responsibility for management of house budget and personal allowance funds in the absence of a senior manager.
  • Oversees and supervises meal purchasing, planning, preparation and implementation in accordance with each person's dietary needs and doctor's orders at the direction of the Senior Residence Manager.
  • Ensures timely follow up with all appropriate staff and temps to achieve successful completion and maintenance of all required trainings, including AMAP certification requirements, in accordance with agency protocol and OPWDD requirements and ensures adequate AMAP coverage at all times.
  • Prevents, recognizes and immediately reports all incidents, including allegations of abuse and neglect, serious reportable incidents and exceptional occurrences in accordance with agency policy and OPWDD (Office for People with Developmental Disabilities) and Justice Center regulations.
  • Ensures all personnel respond immediately to crisis situations and emergencies per the individual service plan, level of professional proficiency, agency policy and OPWDD regulations to protect the health and safety of each person served.
  • Assures that all personnel are proficient in carrying out emergency, fire drill, evacuation and fire safety policies, procedures and protocols per OPWDD and agency policy. This includes activating the agency emergency internal notification protocol and summoning police, fire, ambulance or other emergency personnel when warranted.
  • Acts immediately to prevent or redirect behavior that is threatening or dangerous to the person served or others and will exercise appropriate interventions in accordance with OPWDD regulations, and / or SCIP-R guidelines, the person-centered plan of care and level of training.
  • Ensures that all personnel adhere to the DSP Code of Ethics and all confidentiality guidelines in accordance with HIPAA requirements and agency policy.
  • Attends all mandated agency meetings and trainings.
  • Carries out other duties, as assigned.

Position Requirements

Minimum Job Qualifications

  • Associate Degree in health-related or similar social service field, preferred.
  • Minimum of two years' supervisory experience preferred working in community residential Programs serving people with developmental disabilities.
  • Knowledge and understanding of OPWDD regulations for persons with intellectual and developmental disabilities
  • Valid New York State Driver's License that is maintained in good standing
  • Skills and Abilities Required

  • Good oral and written communication skills
  • Good technology skills including cell phones, tablets and working knowledge of Microsoft Office Suite applications, including Outlook, Word, Excel and PowerPoint
  • Ability to meet established deadlines
  • Good interpersonal skills necessary to interact effectively with all parties.
  • Ability to analyze problems and determine corrective measures
  • Complete all required trainings and maintain all required certifications (including, but not limited to, First Aid, CPR and SCIP-R, Certifications must be completed within six months of hire.
  • Ability to work a flexible schedule, including weekends to provide residential coverage, as required.
  • Physical and Emotional Abilities

  • Ability to lift at least 30 pounds or more
  • Daily standing, bending and lifting
  • Must be able to stand for at least eight hours at a time
  • Full-Time / Part-Time

    Full-Time

    Salary

    Benefits

    Work Location

    Queens / Staten Island

    Division

    DDSP

    About the Organization

    It is our vocation to serve those in need, to aid those who desire help, and to guide those who seek better lives. Through supportive interventions, we provide help, create hope and preserve dignity.

    We provide help by offering an array of services for underserved families and individuals with special needs. All that we do is delivered with care, compassion, and respect, to address fundamental challenges, improve well-being and increase self-sufficiency.

    We create hope by strengthening and empowering families and individuals in need. By providing shelter, care, treatment, rehabilitation, counseling, training, and connection to high quality allied services, we produce holistic solutions that enhance each person's physical, mental and social well-being, as well as their positive connections to family and community.

    We preserve dignity with a faith-based commitment to recognizing the value of each person we serve, regardless of race, religion, creed, or life circumstances.

    EOE Statement

    We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.

    This does not include pregnancy, sex stereotyping, gender identity, gender expression or transgender status, status as a parent, marital status, political affiliation - all of which are on the website.

    CGS does not tolerate discrimination in any employment opportunities or practices, based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

    This position is currently accepting applications.

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