What are the responsibilities and job description for the Operations Director position at Catholic Health Services?
Catholic Health Services Operations Director in Melville, New York
Overview : Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice, and a network of physician practices across the island. At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!
Job Details : The Operations Director is responsible for establishing a clinic operating model that is both efficient and leads to high-quality patient outcomes, and provides oversight across multiple medical practices. This role reports to the Assistant Vice President (AVP) and collaborates with Hospital and Service Line leadership to plan and execute strategies for growth and program enhancement that align with Catholic Health’s Vision Forward strategic goals.
Key Responsibilities :
- Manage practice resources, develop and implement an operational plan, and ensure procedures are carried out properly at all locations.
- Regularly evaluate organizational efficiency and make necessary changes to maximize physician and staff productivity.
- Build relationships quickly and demonstrate a passion for working in a fast-paced, results-driven organization.
- Challenge the status quo by developing and championing new ideas that add value to the organization.
- Ensure the delivery of an exceptional patient, physician, and staff experience.
- Review patient satisfaction, physician experience, and employee engagement survey results.
- Develop process improvement and action plans in response to systemic issues.
- Supervise, lead, and develop Operational Managers to oversee day-to-day operations.
- Conduct independent operational reviews on performance, quality, and other Key Performance Indicators.
- Assist with due diligence for the Medical Group’s employed physician network acquisitions.
- Oversee daily operations and critical business functions for physician office visits, rehabilitation visits, radiology exams, and procedures.
- Lead the preparation and adherence of the annual operational, staffing, and capital budgets.
- Implement and monitor compliance with CHS policies, procedures, and processes.
- Collaborate with the CHS IT Team to ensure issue resolution and identify optimization opportunities.
Position Requirements and Qualifications :
Salary Range : USD $120,000.00 - USD $170,000.00 / Yr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.
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Salary : $120,000 - $170,000
