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Switchboard Operator MHB

Catholic Health System
Buffalo, NY Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 6/17/2025

Salary: 17.65-23.59 USD

Facility: Mercy Hospital of Buffalo

Shift: Shift 2

Status: Full Time FTE: 1.000000

Bargaining Unit: CWA Local 1133

Exempt from Overtime: Exempt: No

Work Schedule: Evenings Days with Weekend and Holiday Rotation

Hours:

3:00pm-11:00pm

Summary:
Under the direction of the Director of Admissions, and according to specific procedures, the telephone operators operate a console telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties.

Responsibilities:

EDUCATION
  • High School diploma or GED
  • One year switchboard experience, preferably in a Hospital setting.

EXPERIENCE:
  • Must possess excellent/effective communication/interpersonal skills
  • Must be able to deal with the Public, Medical Staff and Hospital Personnel in a courteous and professional manner
  • Must be able to work under stressful conditions and have the ability to exercise good judgement in decision making.

WORKING CONDITIONS
  • Must possess the stamina for sitting for prolonged periods of time

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