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Switchboard Operator SCH

Catholic Health System
Buffalo, NY Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/26/2025

Salary : 16.26-24.40 USD

Facility : Sisters of Charity Hospital

Shift : Shift 2

Status : Per Diem FTE : 0.100000

Bargaining Unit : ACE Associates

Exempt from Overtime : Exempt : No

Work Schedule : Varied with Weekend and Holiday Rotation

Hours : 7a to 3p, 3p to 11p with occasional 11p to 7a. 7a to 11a and 4p to 8p possible with weekend rotation

Summary :

Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.

Responsibilities : EDUCATION

  • High School diploma or GED

EXPERIENCE :

  • Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable.

    • KNOWLEDGE, SKILL AND ABILITY

  • Must be able to understand English and comprehend oral instruction
  • Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
  • Must be able to work under stressful conditions
  • Ability to exercise good judgment in decision making

    • REQNUMBER : 32916

    Salary : $16 - $24

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