What are the responsibilities and job description for the Case Manager position at Catholic Social Services?
Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families towards a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support.
The Case Manager assists with meeting client goals. Provides case management activities, as well hands-on assistance to complete tasks; provides crisis intervention, and other supports as needed. This position assist seniors, age 60 residing in Franklin County, to help them remain independent in the community. Provides case management activities, assisting with application and maintenance of benefits, medical advocacy, financial management, housing resources and community service linkage. Provides emotional support and crisis intervention as needed.
Location: 1031 Brice St Newark, OH 43055
Key Responsibilities
- Coordinates with Program Coordinator in developing and carrying out service plan goals.
- Maintain and balance a caseload of 20-30 clients.
- Meet annual productivity expectation of 1074 hours or approximately 89.5 hours monthly.
- Complete home visits and telephone calls to assist with case management functions. Assist in accessing community resources, including making referrals and/or completion of applications or other required documentation.
- Accompanies clients with medical appointments; communicates with medical personnel around client needs as assigned.
- Assists clients in maintaining necessary benefits and health insurances include coordinating appointments, completion or obtaining required documentation and/or attending appointments.
- Must be able to work independently.
- Enter all case notes within two days of client interaction.
- Provides evidence of referrals given or made to community support, resources, and other services providers in case notes service fields within two business days.
- Represents the agency with the community and follows office procedures.
Experience
- Associate’s degree in human services, education or related field, bachelor’s degree, preferred.
- Two (2) years of case management service experience with diverse, low-income populations, or combination of education and experience.
- Knowledge of community resources and entitlement programs.
We offer:
Excellent Team Environment
Health, Vision, and Dental Benefits
Vacation and sick leave
403(b) Retirement Savings Plan w/match
Mileage reimbursement
Hourly pay: $19.00
Work week: 37.5 hours
Catholic Social Services is a Drug free workplace and an Equal Employment Opportunity, Affirmative Action Employer and is committed to building a diverse and inclusive workforce to reflect and provide culturally responsive services to a diverse community.
Salary : $19
