What are the responsibilities and job description for the Cat Boarding Facility | Cat Care and Customer Service position at Cats in the City?
Professional Cat Caregiver | Full-Time | Portland, OR
Pay: $18 - $25 per hour (based on experience)
Schedule: 8-hour shifts, including weekends and holidays
Cats in the City is the premier provider of professional feline care in Portland, Oregon. We specialize in high-quality cat boarding, grooming, and specialized care services, setting the standard for excellence in feline accommodations, hygiene, and customer service.
We are looking for a dedicated and passionate cat lover to join our growing team. If you thrive in a customer-focused environment, enjoy problem-solving, and have experience in pet care, this may be the perfect opportunity for you!
Why Join Cats in the City?
Work with the most respected cat care team in the industry
Competitive pay with opportunities for growth
Tip share after 6 months
Employer-sponsored benefits, including health insurance and life insurance
Retirement plan
Employee discounts
Your Responsibilities:Cat Care & Wellness
- Administer flea treatments as needed
- Provide food, water, and monitor intake & elimination
- Administer medications per instructions
- Ensure a clean and stress-free environment for all cats
Customer Service & Client Communication
- Deliver highly professional and personal customer service via phone, email, and in person
- Welcome and guide clients through our services
- Follow up with clients, build relationships, and provide cat care updates
- Explain policies, handle payment transactions, and manage reservations
- Organize boarding records, maintain client photo updates, and manage correspondence
Facility & Shuttle Management
- Maintain a spotless facility (our reputation depends on it!)
- Scoop litter boxes and uphold high sanitation standards
- Perform light grounds maintenance
- Provide pet shuttle services using company and personal vehicles (Oregon Driver’s License required)
What We’re Looking For:
Experience in pet care (kennel, grooming facility, veterinary office, or similar)
Excellent communication & customer service skills
Ability to work weekends & holidays (our busiest times!)
Organized, proactive, and team-oriented mindset
A passion for cats and their well-being
Bonus Qualifications:
- Previous experience in kennel management, pet grooming, veterinary care, or similar fields
- Certifications or education in pet care, grooming, or animal science
- Experience in handling customer service responsibilities
At Cats in the City, we love cats, respect their unique needs, and are committed to providing the highest level of care. If you’re ready to turn your passion for cats into a rewarding career, we’d love to meet you!
Apply today and become part of our exceptional team!
Cats in the City is an equal opportunity employer.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Retirement plan
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Tips
Work Days:
- Holidays
- Weekends as needed
Work Location: In person
Salary : $18 - $25