What are the responsibilities and job description for the Inside Sales - Service USA position at Cavotec?
Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.
Summary:
- Achieves the order intake target for spare parts and standard products
- Proactively expands the customer base by targeting spare parts and standard product sales opportunities to existing and new accounts
- Ensures high level of customer service is maintained at all times
The Role:
- Regularly contact current, former and prospective customers to generate sales (e.g. Service, spare parts, standard products etc…) against the order intake target
- Identify prospective customers through market evaluations, business intelligence tools (e.g. Bid Prime) and other lead generation tools including cold calling.
- Follow up on all sales leads from existing clients, RFQs and RFPs, develops a compliant offer
- Provides pricing and lead time of spare parts and standard products to the Sales Support Manager for project tender submission preparation
- Actively promote our portfolio (e.g. Service, spare parts, standard products etc…). Identify potential business opportunities based on list of references, past orders, etc.
- Perform market analysis for Parts and Equipment pricing
- Assesses competitors by analyzing competitor information and maintain and expand the company’s database of prospects
- Monitors the conversion rate, identifies irregularities to adapt the pricing and the lead time to consistently improving the conversion rate.
- Proactively tracks orders with the COE to ensure timely delivery of spare parts and standard products
Requirements:
- Bachelor degree – recommended but not required, technical background will be an advantage
- Sales training preferred, but can be provided
- High energy, teamwork, and passion for driving sales
- Strong understanding of sales order process
- Technical knowledge of main products
- Knowledge and experience of ERP systems (Microsoft Navision knowledge will be an advantage)
- Well versed in Sales Force CRM tool.
- Proficient with Microsoft Word, Excel and PowerPoint
- Fluency in English
Some travel may be required.
Candidates not in line with the requirements described above will not been taken into consideration.
Please attach your updated CV in English to your application.
