Medical Secretary

Job Description

Job Description

Cayuga Centers is hiring immediately for a MEDICAL SECRETARY

Earn $24.00 / hour

Location : New York, NY

Join our team and make a difference in the lives of children, youth and families in our community

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style / texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and / or local laws.

About the Program and Position :

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

Our Medical Department ensures that children are medically assessed thoroughly and in a timely manner upon arrival to the program and throughout the duration of being in our care. We are looking for a Medical Secretary who is passionate about helping this vulnerable population and able to document and coordinate quality care to the children and in collaboration with their care team, including foster parents. The role you play is crucial to the health and well-being of our unaccompanied children who are trying to establish a new home in the U.S.

How you get to use your skills…

Be the friendly, respectful and professional "first point of contact" for individuals (youth, foster parents staff) seeking assistance from the Medical Department, either by phone, e-mail or in person.

Schedule all medical and psychiatric appointments for youth

Process referrals to outside providers under the direction of the medical provider, including appointment scheduling and proper notifications to other departments.

Maintain files, including but not limited to, filing, copying, faxing, and data entry as assigned

Assist in the development and sending of correspondence, communications reports, etc.

Help ensure efficiency and quality of operations of the medical department by anticipating needs and making suggestions when opportunities for improvement are identified.

Schedule : Non-Exempt

Regular hours entail Monday-Friday 9am - 5pm

Must be flexible to meet program needs

High school diploma required, Associates degree preferred

Two years' office experience required, medical office experience required

Knowledge of medical office environment, workflow, and terminology

Strong knowledge and experience with Google Workspace

Proven attention to detail and organizational skills

Excellent typing, transcription and data entry skills

Ability to multitask within a fast-paced medical office setting

Ability to work independently and in collaboration with all agency staff

Excellent verbal and written communication and customer service skills

Ability to work well in an inclusive environment

Bi-lingual - English-Spanish required. All agency documents and records are in English, so English writing proficiency is required. Position itself requires Spanish speaking, writing, and reading proficiency

Physical Requirements :

Word processing : Including responding to emails, composing letters, completing computerized documentation, use of electronic medical records etc. : This involves sitting at a computer for prolonged periods of time

Completing paperwork -Such as copying, faxing & scanning

Answering phones, sorting mail, filing documents, lifting packages

Benefits :

120 hours paid Vacation

9 paid Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short-term disability benefits

401(k) match up to 6%

Corporate Discounts Program

Sick Leave Pool

Identity Protection

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• COA Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

Salary : $24