What are the responsibilities and job description for the Rolex Sales Associate position at CAZA Collective?
Position Summary
A prestigious fine jewelry and timepiece retailer is seeking a Rolex Sales Associate. This role focuses on delivering an exceptional client experience, fostering long-term relationships, and providing expert guidance on high-end timepieces, including Rolex and Tudor collections.
Key Responsibilities
Our client is a well-established luxury jeweler and an official Rolex Jeweler, known for exceptional craftsmanship and a refined shopping experience. They uphold the highest standards in fine jewelry and timepieces, offering an environment that values expertise, customer relationships, and superior service.
This role presents a unique opportunity to deepen your expertise in luxury timepieces, including hands-on experience with Rolex and other prestigious brands. As part of a dedicated team, you will receive specialized training, access to exclusive product knowledge, and the opportunity to build long-term client relationships in a premier luxury retail environment.
ABOUT OUR CLIENT
With decades of experience in the fine jewelry industry, our client is known for their curated selection of high-end jewelry and timepieces. They are committed to providing personalized service, expert craftsmanship, and a welcoming atmosphere for customers celebrating life's most significant moments. Their dedication to quality and customer experience makes them a trusted name in luxury retail.
This role requires U.S. work authorization, as it is based in the United States. Please be advised that sponsorship for employment visas is not available through CAZA Collective or our clients.
The CAZA Collective is proud to represent leading organizations across various industries. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.
A prestigious fine jewelry and timepiece retailer is seeking a Rolex Sales Associate. This role focuses on delivering an exceptional client experience, fostering long-term relationships, and providing expert guidance on high-end timepieces, including Rolex and Tudor collections.
Key Responsibilities
- Deliver a high-touch, client-focused shopping experience, ensuring the highest standards of service and professionalism.
- Develop and nurture long-term client relationships, fostering trust and loyalty through personalized service.
- Expertly present and sell luxury timepieces of the highest caliber, catering to discerning clientele who value craftsmanship, exclusivity, and timeless design.
- Educate clients on watch craftsmanship, brand heritage, and technical specifications, ensuring they make informed purchasing decisions.
- Maintain a warm, polished, and professional demeanor, creating a welcoming and luxurious in-store atmosphere.
- Support daily store operations, including inventory management, merchandising, and showroom upkeep, to uphold brand presentation and excellence.
- Stay informed on industry trends, product innovations, and competitor offerings to serve as a trusted expert for clients.
- Proven experience selling luxury watches and high-value items with confidence and professionalism.
- Exceptional interpersonal and communication skills to effectively engage with discerning clientele.
- Ability to provide concierge-level service through a consultative, relationship-driven approach.
- Polished professional presentation and demeanor to represent a prestigious luxury brand.
- Strong ability to create and maintain a welcoming environment, ensuring every guest receives outstanding hospitality and service.
- Genuine passion for fine timepieces, craftsmanship, and the luxury retail industry.
- Minimum of 1 year of experience in luxury watch sales within a high-end retail environment is required.
- Strong foundational knowledge and passion for luxury timepieces, including an understanding of prominent brands, their craftsmanship, and product offerings.
- Experience with Rolex is a strong plus, particularly within a luxury retail setting.
- Experience selling both watches and fine jewelry is a plus.
- Location: Deer Park, IL (Northwest Chicago)
- Schedule: Core store hours are Monday - Saturday, with a scheduled day off during the week. Extended hours may apply during the December holiday season.
- Compensation: Compensation package includes a strong base salary.
- Other Benefits: Paid Time Off, and additional employment benefits may be negotiable based on experience and overall employment terms.
Our client is a well-established luxury jeweler and an official Rolex Jeweler, known for exceptional craftsmanship and a refined shopping experience. They uphold the highest standards in fine jewelry and timepieces, offering an environment that values expertise, customer relationships, and superior service.
This role presents a unique opportunity to deepen your expertise in luxury timepieces, including hands-on experience with Rolex and other prestigious brands. As part of a dedicated team, you will receive specialized training, access to exclusive product knowledge, and the opportunity to build long-term client relationships in a premier luxury retail environment.
ABOUT OUR CLIENT
With decades of experience in the fine jewelry industry, our client is known for their curated selection of high-end jewelry and timepieces. They are committed to providing personalized service, expert craftsmanship, and a welcoming atmosphere for customers celebrating life's most significant moments. Their dedication to quality and customer experience makes them a trusted name in luxury retail.
This role requires U.S. work authorization, as it is based in the United States. Please be advised that sponsorship for employment visas is not available through CAZA Collective or our clients.
The CAZA Collective is proud to represent leading organizations across various industries. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.
