What are the responsibilities and job description for the Director of Business Units position at CBRE Global Workplace Solutions (GWS)?
About Global Workplace Solutions :
Global Workplace Solutions (GWS) Local is a tailored facility management solution that excels in hard services. We deliver high-quality services by self-performing hard services and partnering with top-tier soft service providers, ensuring our clients receive customized facility and project management solutions.
We empower our team with significant downstream accountability, leading to agile and efficient service delivery. Our platform encompasses not only core facility and project management but also provides direct access to Best-in-Class services such as ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the Role :
Join us as a Director of Business Units, where you'll play a pivotal role in managing and enhancing our business unit, focusing on the achievement of strategic goals across multiple portfolios. You will be instrumental in driving sustainable growth, overseeing P&L responsibilities, ensuring compliance and governance, and fostering team development across operational, sales, and contract management functions.
What You'll Do :
- Promote a safety-first culture, encouraging proactive behaviors to enhance employee well-being.
- Develop business and sales strategies that respond to emerging economic, technological, and market trends.
- Accelerate sustainable and profitable growth for the business unit.
- Build and maintain long-term customer relationships through in-person engagements.
- Monitor and enhance client satisfaction, utilizing NPS and CSAT data to drive performance improvements.
- Anticipate customer needs through active engagement and sharing of best practices.
- Establish a robust customer reporting regime at the account level and participate in key strategic meetings to evolve account management.
- Implement governance and controls to ensure high-quality, compliant operational outcomes.
- Guide and mentor teams to prepare comprehensive account reviews and drive continuous improvement.
- Oversee a monthly Business Unit Review to ensure transparency and data integrity.
- Develop a robust succession plan for the business unit.
- Advocate for continuous innovation and improvement across all operations.
- Support people engagement initiatives and diversity, equity, and inclusion (DE&I) objectives.
- Lead and engage your team, creating clarity in roles and promoting a culture of ownership and development.
- Ensure your team has the necessary skills and motivation to thrive in their roles.
- Drive business development efforts to meet ambitious growth targets.
- Oversee the tender development process, ensuring excellence in presentation and commercial reviews.
- Manage all aspects of Profit & Loss, developing financial plans that drive revenue and cost control.
- Effectively communicate and implement business policies and processes throughout the unit.
- Uphold thorough commercial and financial governance through diligent reporting.
- Lead the procurement strategy, focusing on value, performance, and compliance.
- Manage vendor relationships to maximize value at the account level.
What You'll Need :
Why Join Us?
At CBRE, we lead by example, fueled by a commitment to the communities we serve. We value diverse perspectives that enrich our understanding and shape our approach to every opportunity.
Our comprehensive benefits program ensures you feel appreciated, enhancing your mental, physical, emotional, and financial well-being.
Advance your career with the industry’s best tools and training, fulfilling work, and a dynamic culture that celebrates continuous learning.
Diversity, equity, and inclusion (DE&I) not only reflect our values but are fundamental to our competitive edge, creating an environment where all employees can thrive and contribute meaningfully.
California Residents : The annual salary for this position ranges from $159,000 to $250,000, with the final offer dependent on your skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Salary : $159,000 - $250,000
