What are the responsibilities and job description for the ICT Service Delivery Technician position at CBRE Global Workplace Solutions (GWS)?
Company Description
CBRE Global Workplace Solutions (GWS) partners with clients to find solutions for unique organizational needs and opportunities worldwide. From short-term decisions to long-term strategies, we drive strategic business outcomes to help our clients succeed. We focus on creating tailored workplace solutions that optimize efficiency and enhance performance. Our expertise covers a wide range of sectors and industries, ensuring robust and innovative solutions.
Role Description
This is a full-time on-site role for an ICT Service Delivery Technician located in Columbus, OH. The ICT Service Delivery Technician will be responsible for daily maintenance and repair tasks, troubleshooting IT issues, providing field service support, and offering exceptional customer service. The role involves ensuring the smooth operation of IT infrastructure and promptly addressing any technical challenges that arise.
Qualifications
\n
- Skills in Maintenance and Repair
- Proficiency in Troubleshooting IT issues
- Experience in Field Service operations
- Excellent Customer Service abilities
- Strong communication skills and the ability to work independently
- Capability to manage multiple tasks and prioritize effectively
- Relevant certifications or education in Information Technology or related fields
- Experience in the facilities management industry is a plus
