ScrumMaster/Agile Release Manager

CBTS is currently seeking an ScrumMaster/Agile Release Manager for a position located in Cincinnati, OH.

This position will be located onsite in the Cincinnati office Monday through Wednesday and will work remotely on Thursdays and Fridays.

We are looking for experience as a ScrumMaster that is an Agile leader who has managed multiple Scrum teams and coordinated the releases.

Job Purpose:

The position, acting as Project Lead, will oversee and drive critical supply chain projects, ensuring alignment with strategic business goals. This role requires a strategic thinker with a deep understanding of supply chain management, strong project management skills, and the ability to lead cross-functional teams to deliver impactful results.

Job Responsibilities:

● Foster a learning organization, recognizing coaching opportunities and associate satisfaction.

● Develop a high-performance team to achieve superior results.

● Drive accountability for PM resources and serves as a subject matter expert.

● Oversee the resource pool of project managers and ensures utilization, effectiveness, and alignment among PM resources.

● Oversee the identification and documentation of client and contracted technology deliverables and specific requirements while communicating said requirements to the IT teams.

● Acts as a liaison with business/process owners and other groups to coordinate the delivery of information technology solutions to the business.

● Assist in overseeing and defining the implementation of projects.

● Define and oversee effective project management methodologies, tools, and processes in both waterfall and agile methodologies.

Additional Responsibilities & Qualifications:

Release Planning and Coordination:

• Coordinate with project managers and scrum masters to ensure that all efforts align to the release schedule
• Develop and maintain the ERP release schedule, ensuring all releases are well-planned and align with the organization's objectives.
• Coordinate release activities across multiple teams, including development, QA, IT, business analysts, and external vendors.
• Identify and manage dependencies and risks associated with ERP releases to ensure smooth rollouts.

Release Execution and Management:

• Lead the execution of ERP software releases, ensuring all steps are completed in the correct sequence and according to established timelines.
• Oversee release validation, testing, and deployment, ensuring functionality meets requirements and user expectations.
• Coordinate with change management to communicate updates and ensure end-users are prepared for new releases or updates.

Work Experience:

● 5-10 years of related job experience.

● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.

● Ability to work quickly and efficiently.

● Excellent verbal, written, people, and diplomacy skills are required.

● Experienced in providing leadership to others regarding work related systems, processes, and challenges.

● Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework.

● Proficiency in supply chain management software and ERP systems.

● Proficient with Microsoft Office Suite.

● Strong planning and organization skills are required.

Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

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