What are the responsibilities and job description for the Administrative Coordinator position at CCD Interiors LLC?
CCD Interiors is seeking an Administrative Coordinator to help support the team in various administrative duties at the Shea Homes Design Studio in Lonetree, CO. We are conveniently located at the light rail station at I-25 and Lincoln Ave.
Location: Lone Tree, CO
Job Type: Full-Time
About Us: CCDI is committed to delivering top-notch service and products to our Shea Homes customers. We are seeking a detail-oriented and organized Coordinator to support our operations and ensure smooth workflow.
Job Description: The Administrative Coordinator will play a crucial role in managing the administrative tasks related to window covering orders, measures, installs and repairs. This includes handling customer inquiries, processing orders, scheduling appointments, and maintaining accurate records. The ideal candidate will have excellent organizational skills and a customer-focused approach.
Key Responsibilities:
- Answer and direct phone calls and emails related to window covering inquiries.
- Process customer orders and ensure all details are accurately recorded.
- Schedule appointments for measurements and installations.
- Maintain and update customer records and order databases.
- Coordinate with the sales, construction and installation teams to ensure timely service delivery.
- Prepare and send invoices and follow up on payments.
- Assist with inventory management and order supplies as needed.
- Support our framed mirror and scheduling team as needed.
- Provide general administrative support to the team.
Qualifications:
- Strong organizational skills: Ability to manage multiple tasks efficiently and prioritize effectively.
- Excellent communication and customer service abilities: Clear and professional communication with customers and team members.
- Attention to detail and accuracy in data entry: Ensuring all information is correctly recorded and maintained.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook): Competence in using essential office software.
- Experience with CRM software (e.g., Salesforce, Monday.com): Managing customer relationships and tracking interactions.
- Familiarity with scheduling software (e.g., Google Calendar, Microsoft Outlook): Efficiently scheduling and managing appointments.
- Experience with accounting software (e.g., QuickBooks): Preparing and sending invoices, and managing payments.
- Problem-solving skills: Ability to address and resolve issues promptly and effectively.
- Time management skills: Efficiently managing time to meet deadlines and ensure smooth operations.
- Ability to work independently and as part of a team: Flexibility to collaborate with others and work autonomously.
- Strong interpersonal skills: Building positive relationships with customers and team members.
- Adaptability: Adjusting to changing priorities and handling unexpected challenges with ease.
- Empathy and patience: Understanding and addressing customer needs and concerns with care.
- Previous experience in an administrative/accounts receivable role, preferably in a related industry.
- High school diploma or equivalent; additional qualifications in office administration are a plus.
Benefits:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401K
- A collaborative and inclusive workplace culture.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Lone Tree, CO 80124 (Required)
Work Location: In person
Salary : $25