What are the responsibilities and job description for the Loan Servicing Specialist position at CCFBank?
Description
We are seeking a friendly, detail-oriented and customer-focused loan servicing specialist to join our team! If you have a passion for finance, expectational organizational skills, and a commitment to excellent service, we encourage you to apply!
As a Loan Servicing Specialist, you will prepare and review loan documents ensuring compliance. You will analyze loan data and history for accuracy.
The ideal candidate has strong communication skills and is eager to build and maintain strong relationships with internal customers, our colleagues. Previous loan servicing experience is a plus!
Primary Responsibilities
- Prepares loan documents and reviews all loan documentation ensuring compliance with legal, regulatory agency, and bank policy while protecting bank security interest using information supplied by loan officer.
- Research past loan history identifying necessary adjustments to ensure the loan is being serviced appropriately - ensure complete resolution to customer and loan officer requests.
- Monitors current insurance on collateral requiring continued tracking under bank policy.
- Prepares adverse action, loan modification and extensions along with timely and accurate execution of mortgage satisfactions, lien releases, partial releases, and subordinations along with paid notes and final escrow statements within statutes. Maintain UCC terminations, continuations and mortgage insurance cancellations.
- Assists in the processing of servicing documents and accounting, ensuring transactions are within compliance guidelines. This may include general ledger balancing, data entry, reviewing documents, tracking, filing, and payment research and audit functions.
- Processes and ensures correct posting payments and payoff of loan transaction.
- Assists in the set-up of automatic payments and payment processing, loan advances, construction draws, the process and set-up of participations and any other maintenance on core system.
- Assists other departments as needed and other duties as assigned.
Education and Experience
- Associate’s degree in accounting, finance, economics or related field.
- Two (2) years of experience in the financial services industry.
- Two (2) years of experience working in loan processing or customer service.
What’s in it for you?
- Full Time, 40 hours per week.
- Monday – Friday.
- Competitive Pay.
- Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
Perks:
- Health, Vision & Dental Plans
- Health Savings Account (HSA) with CCF Contributions
- Health Reimbursement Arrangement
- Flexible Spending Account
- Employer Paid Life Insurance and Long-Term Disability Plans
- Voluntary Life Insurance and Short-Term Disability Plans
- Accident and Critical Illness Plans
- Hospital Indemnity
- 401K Retirement Plan and Company Match
- Paid Time Off, Bereavement Leave and Paid Holidays
- Parental Leave
- Company-Wide Wellness Program
- Employee Achievement Program
- Colleague Referral Program
- Professional Development Reimbursement Program
- Career Planning
- Colleague Pricing on Secondary Market Mortgage Loans
- Colleague Beyond Save & Spend Accounts Perks
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: https://ccf.us/careers/
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at HR@ccf.us and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
