What are the responsibilities and job description for the Administrative Assistant position at CCMC?

Job Description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values : Integrity, Respect, Service and Community.

At CCMC, our Administrative Assistant plays a crucial role in executing our company’s purpose statement : We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

The Administrative Assistant will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and customer service skills.

What you’ll accomplish :

Provide office assistance, membership support and other clerical needs using a variety of office equipment, software, and tools
Responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner
Membership check-in and scheduling
Open, log in, and appropriately disseminate all incoming mail and deliveries
Prepare outgoing mail and packages
Inventory, maintain and order office and janitorial supplies

What we’re looking for :

Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters

Self-motivated, dependable, organized, and efficient with excellent problem-solving skills

Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel

Able to communicate effectively orally and in writing, and have high attention to detail

Have excellent telephone manner, with a commitment to the highest customer service possible

Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include :

Mobility : Ability to walk the grounds long distances in various weather conditions.

Lifting and Carrying : Occasionally lifting and carrying supplies or equipment up to 25 pounds.

Extended Sitting or Standing : Capability to sit or stand for extended periods during meetings or events.

Manual Dexterity : Skills in using technology, including computers and mobile devices.

Driving : Ability to operate vehicle to perform certain job functions. (Please note : We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What we offer :

Comprehensive benefits package including medical, dental, vision, and life insurance

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee assistance program

Training and educational assistance

Pet Insurance

Perhaps most importantly, a service-oriented team who is dedicated to your success!

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