What are the responsibilities and job description for the Community Manager-Union Park at Norterra position at CCMC?
Do you love creating an exceptional resident experience? As the community manager for Union Park at Norterra, you will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.
We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.
What you’ll accomplish:
- Serve in a key community leadership role to enhance the resident experience
- Communicate with candor while engaging in working relationships
- Oversee daily operations, management, association direction, and maintenance of assets
- Utilize staff and vendor resources to execute board directives and community goals
- Retain the community vision through CC&Rs and design review
- Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
- Ensure liability and insurance policies meet requirements for governing documents and applicable laws
- Serve as an advisor to the board for long-term planning, goalsetting, and policymaking guidance
- Create, administer, and monitor operating and reserve budgets, and prepare variance reports
- Supervise, develop, and motivate dedicated site staff
- Provide oversight of service contractors
- Ensure all association notices are accurate and timely
- Develop and implement a risk management program
- Conduct regular meetings with residents and volunteers
- Accountable for helping with requests in a timely and professional manner
- Build connections and opportunities that maintain a true sense of community
- Perform other duties as assigned
What we’re looking for:
- Someone who aligns with our vision and values
- Five or more years of onsite community management or similar experience
- Robust operational background and understanding of community financials
- Ability to successfully engage on a variety of levels, including speaking and writing
- Effective leadership, organizational, and conflict resolution skills
- Proficient computer skills in Windows environment
- Bachelor’s degree, designations, or certifications in a related field (highly preferred)
- Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
- Must pass a pre-employment drug screen and background check
What we offer:
- Comprehensive benefits including medical, dental, vision and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee Assistance Program
- Optional pet insurance
- Professional education assistance
- Perhaps most importantly, a service-focused team dedicated to your success!
About the Community
Everything comes together effortlessly at Union Park at Norterra. It is The Place to Be in North Phoenix. It’s a community that beautifully blends the timeless charm of historic neighborhoods with the vibrance of in-town living. Its central location to nearby shopping, dining, entertainment and freeways, combined with a diverse and distinctive collection of community amenities provides a unique opportunity to both connect with your neighbors and everything that surrounds the community.
