What are the responsibilities and job description for the Compliance Coordinator position at CCMC?
Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.
About The Community
This community provides a lakeside mountain oasis. The community offers 100s of acres of parks and open space including lakes for boating and fishing, residents clubs, hiking trails, basketball, volleyball and tennis courts, and is home to a championship golf course.
What You’ll Accomplish
The physical requirements can vary, but generally, they may include:
What We Offer
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.
About The Community
This community provides a lakeside mountain oasis. The community offers 100s of acres of parks and open space including lakes for boating and fishing, residents clubs, hiking trails, basketball, volleyball and tennis courts, and is home to a championship golf course.
What You’ll Accomplish
- Providing education, materials, information and assistance to new and existing homeowners
- Performing compliance checks and documenting, photographing and recording violations
- Issuing violations with specific reference to property maintenance and aesthetics
- Tracking and coordinating the fine process
- Reviewing architectural requests and making sure they are submitted correctly
- Responding to resident phone calls and emails in a professional way
- Submitting work orders to maintenance staff and vendors when necessary
- Receiving and processing assessment payments
- Processing weekly debit card transactions and deposits
- Greeting residents, guests, and vendors upon entering the association office
- Experience with HOA operations preferred
- Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
- Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
- Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
- Able to communicate effectively orally and in writing, and have high attention to detail
- Have an excellent telephone manner, with a commitment to the highest customer service possible
- Candidates must be able to sit or stand for extended periods and attend and community events as required
- Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
- Flexibility to work after hours on occasion to attend meetings
- Must pass a pre-employment drug screen and background check
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
What We Offer
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Optional Pet Insurance
- Training and educational assistance
- Perhaps most importantly, a service-oriented team who is dedicated to your success!
