What are the responsibilities and job description for the Claim Assistant position at CCMSI?
Overview
Launch Your Career as a Claim Assistant at CCMSI – Maitland, FL!
Location: In-Office Position (Maitland, FL)Work Hours: Monday-Friday, 8:00 AM to 4:30 PM (1-hour unpaid lunch)Salary: $18.00 - $19.00 per hour (Hourly – 37.5 hours/week)
Salary Disclaimer:
The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.
This position provides clerical assistance to workers' compensation claim adjusters. As a Claim Assistant, you'll be crucial in supporting claims management, ensuring accuracy, and maintaining high levels of customer service. There’s room for growth as you gain experience in the workers' compensation field!
Why You’ll Love Working Here:
- Culture: Join a team that values integrity, passion, and enthusiasm.
- Supportive Work Environment: Receive hands-on training, manageable workloads, and a collaborative team atmosphere.
- Growth Potential: Build your career with CCMSI and develop your skills for advancement within the company.
Responsibilities
As a Claim Assistant, you will provide essential support to workers' compensation claim adjusters. Here's how you’ll make an impact:
- Customer Service: Provide excellent phone support and communication with claimants, clients, and vendors.
- Clerical Support: Assist with claims by ensuring proper setup, maintaining files, and updating claim logs.
- Data Entry: Ensure accurate input of claims data into internal systems.
- Administrative Tasks: Manage claim documents, communicate with internal and external parties, and help coordinate independent medical exams.
- Claims Assistance: Handle a very small claim count, including a few Medical Only claims. Responsibilities include claim investigation and setup, timely bill processing, securing and monitoring medical treatment, and pursuing maximum medical improvement and timely claim closure.
- Team Support: Assist other claim staff with clerical tasks and ensure smooth operations of the claims process.
Qualifications
What You Bring to the Table:
Must-Have Skills:
- Strong phone and interpersonal skills
- Exceptional attention to detail and organizational skills
- Ability to prioritize multiple tasks and meet deadlines
- Excellent verbal and written communication skills
- Proficient in Microsoft Office, particularly Word and Outlook
- Self-starter with a strong work ethic
- Ability to work well in a team environment
- High School Diploma or equivalent required
Nice-to-Have Skills:
- Previous experience in clerical or customer service roles
- Familiarity with workers' compensation claims or medical terminology
- Some medical background or familiarity with medical terminology is helpful
- Proficiency in using office equipment (computers, phones, fax, etc.)
How Performance is Measured:
- Efficient and accurate completion of tasks
- Effective communication with clients, claimants, and vendors
- Ability to stay organized and meet deadlines consistently
Ready to Jumpstart Your Career? This is an excellent opportunity for individuals looking to gain experience in a fast-paced and rewarding environment. If you are organized, quick to learn, reliable, and passionate about providing great customer service, apply today to join our team!
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, ESOP, and more. CCMSI conducts background checks in accordance with applicable federal, state, and local laws.
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Salary : $18 - $19
