What are the responsibilities and job description for the Branch Manager position at CCS Facility Services?
About CCS:
CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations.
Job Details:
As a Branch Manager you will play a pivotal role in overseeing and enhancing the efficiency of our facility management operations. Your primary focus will be driving exceptional internal and external customer experiences and fostering the development of our people.
Key Responsibilities:
- Oversee and optimize service delivery to meet or exceed customer expectations in a 24/7 environment.
- Collaborate with senior leadership to develop and implement essential business plans.
- Ensure compliance with industry standards, regulatory requirements, and best practices.
- Regularly engage with clients to understand their needs, address concerns, and foster strong client relations.
- Lead, mentor, and develop a high-performing account management team to deliver outstanding results.
- Oversee branch functions including payroll and billing.
- Monitor and analyze financial performance, making strategic recommendations for improvement.
- Partner with the business development team to expand market presence.
- Foster positive relationships with vendors, suppliers, and other partners.
- Fluency in both English and Spanish required.
- 3 plus years of leadership experience managing a high performing client facing team.
- Facility management or related service industry experience highly preferred.
- Demonstrated experience in budget management including P&L reviews.
- Must be comfortable working in a 24/7 business operating model.
- Strong communication skills.
- Influential and people-focused leader with a commitment to employee development.
CCS Facility Services business foundation is our people. We recognize, invest and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to providing the best employee experience.
A few added bonuses:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Dynamic and collaborative work environment.
- Health and wellness programs.
- Be a part of a growing company’s success.
Salary Expectations - $100,000 - $120,000 Annually
We believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. CCS is committed to a diverse and inclusive workplace.
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Salary : $100,000 - $120,000
