What are the responsibilities and job description for the Senior Salesforce Administrator position at CData Software?
In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever.
CData is the real-time data connectivity company. Our easy-to-use integration products allow users to work with their data where, when, and how they need it. With a robust library of real-time data connectors, users can access data from hundreds of applications, tools, and systems - on-premises or in the cloud.
CData is a global company, headquartered in Chapel Hill, NC with about 400 team members worldwide. More than 10,000 organizations rely on CData technologies to overcome data fragmentation challenges and unlock value from diverse, dispersed data assets.
The Senior Salesforce Administrator supports the sales team by managing Salesforce operations, providing user support, and ensuring data accuracy. Key responsibilities include creating and maintaining user profiles, training teams on processes, updating reports, and assisting with quotes and orders. This role involves enhancing Salesforce workflows, monitoring automation, and maintaining integrations with external platforms. Strong Salesforce skills, attention to detail, and effective communication are essential for success.
Location(s) : North Carolina Research Triangle or East Coast (preferred)
Key Duties & Responsibilities :
Responsibilities include but are not limited to :
- Manage Salesforce administration, including creating and maintaining user profiles and permissions.
- Lead training and adoption initiatives for sales, ensuring adherence to established processes and procedures.
- Identify and implement improvements to current workflows, developing new ones as needed.
- Collaborate with the internal sales team to support overall sales operations.
- Provide ongoing assistance to users, addressing a variety of support requests.
- Regularly update and maintain Salesforce reports for accurate, up-to-date information.
- Support the sales process by assisting with quotes and processing sales orders.
- Enhance data quality within Salesforce by conducting regular reviews and updates.
- Monitor automated processes in Salesforce daily to ensure they produce the intended results.
- Oversee the maintenance and monitoring of Salesforce integrations with external platforms.
Qualifications :
Travel Required : None required
Benefits
CData is not currently registered as an employer in the following states, and therefore, applicants from these states will not be considered : Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, Rhode Island, Vermont, West Virginia, and Wyoming.
CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
