What are the responsibilities and job description for the Accounts Receivable Agent position at Cedar Management Group?
Description
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Education and Training:
The following physical activities are necessary to perform one or more of the essential functions of this position.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Ensure payments are posted to the correct accounts and deposited into correct accounts.
- Setup automatic draft payments and address Client concerns via email and/or phone.
- Monitor inbox within a 48-hour turnaround time.
- Process billing, late fees, interest, exceptions, returns, statements
- Monitor all payments within a 48-hour turnaround time.
Education and Training:
- High School Diploma
- 3-5 years related experience; or equivalent combination of education and experience
- Adapts to changing work demands.
- Stays focused on own work when faced with challenges and/or difficulties.
- Stays open to and learns from feedback.
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
- Creates documents, reports, etc. using a writing instrument or computer.
- Ability to enter and locate information on a computer.
- Visually verifies and/or reads information.
- Sits for an extended period of time.
- Must be physically present in the office as the needs of the business dictates.