Activities Director

Job Summary/Position Overview:

The Life Enrichment Director serves on the community’s leadership team and is responsible for developing, implementing and overseeing multiple engagement programs (activities, events, outings) geared towards meeting a variety of physical and cognitive needs of residents; and supervising the staff which implements such programs. The Life Enrichment Director will plan, implement and promote calendars of activities that are responsive to residents’ interests, abilities, individuality and well-being. The Life Enrichment  Director will also promote a high level of customer service and respect with residents and families.

Success in this role is measured by:

• Meeting or exceeding satisfactory marks on company’s engagement program checklists
• High degree of resident engagement as evidenced by resident participation
• Excellent outcomes in resident and family satisfaction surveys
• Successful departmental budget management
• Successful management and retention of engagement staff

Key Duties and Responsibilities:

• Build, support, direct and retain a high-performing team of engagement coordinators and assistants through effective hiring, training and coaching
• Develop, implement and oversee a robust engagement program in accordance with Willow River guidelines in order to meet the needs of all residents, and collaborate with the Executive Director and management team as needed and/or required
• Maintain updated Resident Social Profiles for all residents
• Build and support a team of volunteers through effective recruiting and training
• Maintain excellent communication with families regarding the level and quality of engagement participation of their loved ones respecting privacy and HIPAA laws
• Maintain excellent communication and a collaborative and open relationship with other department heads, co-workers, the Executive Director and corporate partners
• Successful use of, and competency with, community’s data management tools and computer systems
• Support Executive Director and other department heads in implementing departmental compliance measures
• Rotating manager on duty obligations during scheduled weekends
• Other, related duties as assigned

Qualifications:

• Bachelor’s degree or 3 years of experience working with seniors
• At least 1 year of experience working with seniors with memory loss
• At least 1 year of experience supervising others
• Awareness of the social and emotional needs of seniors
• Great understanding of dementia and its effects on cognitive functioning
• Basic knowledge of computer systems, particularly Outlook and Word
• Valid driver’s license and safe driving record; ability to drive community vehicle
• Compliance with community-wide job requirements