What are the responsibilities and job description for the Care Coordinator position at Cedarhurst Senior Living?
Job Overview:
">Cedarhurst of Bethalto is seeking a dedicated and service-oriented individual to join our team as a Care Coordinator. As a key member of our community, you will play a vital role in delivering exceptional customer service and support to our residents, staff, and visitors.
">Key Responsibilities:
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- Welcoming residents, visitors, and guests, providing personalized assistance and ensuring their comfort and satisfaction. ">
- Monitoring the community's entry and exit points, signing in guests and residents, and enforcing safety protocols. ">
- Engaging with residents regularly to promote a sense of community and connection. ">
- Receiving and distributing mail and packages, and managing external and internal calls. ">
- Assisting with clerical tasks, such as scheduling transportation and events, and submitting work orders on behalf of residents. ">
- Ensuring effective communication between community staff and residents' families regarding care and well-being. ">
Requirements:
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- A high school diploma or equivalent is preferred but not required. ">
- Previous experience in customer service, preferably in a senior living facility or healthcare setting. ">
- CPR or BLS certification is preferred. ">
- Demonstrated proficiency in Microsoft Office programs, electronic health records systems, and other relevant software. ">
- Able to work weekends as needed and demonstrate flexibility in a fast-paced environment. ">
About Us:
">Cedarhurst Senior Living values its team members as its greatest asset and offers a competitive benefits package, including medical insurance, life insurance, and a 401(k) Plan with company match. We prioritize the health and safety of our residents, family members, and team members and are an Equal Opportunity Employer.
