What are the responsibilities and job description for the Program Manager (Case Management Department) - Onsite position at Cedars Sinai?
Job Description
Grow your career at Cedars-Sinai!
Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's "Best Hospitals 2024-2025" rankings. When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.
We take pride in hiring the best, most hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing :
The Program Manager for the Case Management department of Cedars-Sinai Medical Center helps to plan, coordinate, and lead all aspects of the clinical operation. Provides leadership, mentorship, and direction for day-to-day program operations and administrative activities, including being involved in making decisions regarding program operations, administration, and governance. Leads and / or contributes to the short-term and long-term strategic planning, design, development and implementation of program objectives, processes, and standards.
- Assists with program development and / or expansion. Helps to plan and implement program operations, develop governance, processes and / or guidelines, coordinate program activities and timelines, and prioritize resources to meet program objectives.
- Researches and analyzes data for evaluating performance of program or program operations, including quality assurance and trends. Makes recommendations to leadership and / or implements program changes based on findings. Provides data and / or summary findings to program participants, stakeholders, leadership, and / or cross-functional teams.
- May identify program participants and lead cross-functional teams in the administration, maintenance, or expansion of the program.
- Works with internal and external key stakeholders including other departments, leaders across the organization, representatives from external agencies / organizations in the management of the program. Identifies and defines any logistics, action items, changes, or information needed to effectively lead the program.
- Identifies growth opportunities and further efficiencies that impact the program and / or departments success and aids in development of strategic plans to achieve objectives. Evaluates feasibility, forecasting financial impact and providing recommendations or making decisions to support the success of the program. Maintain and further develop program growth, community outreach activities, as well as relationship building and maintenance.
- In conjunction with leadership, responsible for planning, monitoring, and managing program fiscal budgets and financials, and resolves or advances issues.
- Maintains data system integrity and ensures quality assurance measures are followed based on departmental standard operating procedures. May provide ad hoc reporting to support recommendations observed through trend analysis for future planning and improvements.
- Monitors program to ensure appropriate governance and program compliance with local, state and federal laws, accreditation, professional and regulatory agency standards and licensure requirements.
Qualifications
Experience Requirements :
Five (5) plus years of Business Analyst, Management, Program / Project Management, or related experience, preferably in Case Management.
Experience with gathering data requirements and documentation of these requirements.
Advanced understanding of, and extensive experience working with, Microsoft Office products - in particular with Excel and PowerPoint.
Educational Requirements :
High School Diploma / GED.
Bachelor's degree in Healthcare, Management, or related field preferred.
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