Let's Be Friends!

At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!

BASIC FUNCTION (the primary purpose of this position):

The primary purpose of the HR Manager is to build relationships with management and team members to drive employee relations and service. The HR Manager will influence and coach others toward best human resources practices. This position will supervise HR support team members as assigned.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES:

• Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Safety Committee.
• Engage with department leaders in HR program delivery to achieve goals in effective and creative ways.
• Maintain in-depth knowledge of legal and policy requirements related to the day-to-day management of the employees to reduce exposure. Implement solutions to enact change for compliance as needed.
• Manage and resolve simple to complex employment relation matters using independent judgement and triaging in real time; ensure prompt communication with other department stakeholders.
• Provide coaching to team members and managers. Know when and how to provide constructive feedback and team effectiveness interventions.
• Supervise HR support positions as assigned and ensure effective and efficient practices are in place for those roles; provide training, leadership and support.
• Manage unemployment insurance claims through TPA with the intent to control the costs; advise and prepare management for hearings; and act as Company representative for the employer.
• Together with direct reports and Engagement Committee, plan employee appreciation and recognition events and create programs to include: quarterly/annual employee awards, appreciation and holiday events, etc. Lead the Engagement Committee toward objectives.
• Create and deliver a fun, interesting guidebook presentation for new hires.
• Personally, or through HR Specialist, evaluate action forms and process routine and non-routine changes by payroll deadlines; analyze practices to ensure pay equity, salary grade management, evaluation completion, etc.
• Handle sensitive exit interviews and timely processing of separation paperwork and regulatory notices; delegate routine exit processing through support team; use data analysis to identify themes and make recommendations for retention or other improvements.

• Maintain an above-average understanding of the HRIS and other systems used internally. Discover new ways to leverage the HRIS.
• Generate routine and specialized HRIS reports as requested by HR management.
• Compile weekly term/transfer/status reports and distribute according to procedure by deadline or delegate to support team.
• Provide back up support to the department as needed and cross train accordingly in each facet of the HR department.
• Other duties as assigned.

AUTHORITY & RESTRICTIONS (supervisory capacity, signatory ability, access to sensitive areas, gaming /tipping restrictions)

• This position supervises HR support team members as assigned; typically, 2-4 FTE.
• Requires a high degree of independent judgment and decision making with regard to matters of significance.
• This position requires the ability to deal with ambiguity and changing priorities.
• Requires the ability to establish credibility throughout the organization in order to be an effective listener and problem solver of people issues.
• This position develops procedures and practices to meet the demands of the organization and ensure compliance with applicable employment laws. Initiates changes to policies.
• This position is exposed to and required to maintain highly sensitive and confidential records and materials.

POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):

• High School Diploma or GED required.
• Four-year degree in Human Resources Management, Organizational Development, Industrial Relations or related field preferred; an equivalent combination of education, years of experience & certification (PHR/SCP or THRP) will be considered.
• Five years of work experience in a human resources management capacity required with experience in a broad faucet of the HR body of knowledge; recruitment, employment relations, HR processes and HRIS; benefits and leaves.
• Above average understanding of federal employment law required.
• Strong interpersonal skills including coaching, facilitation and the ability to motivate and influence the attitudes and opinions of others required.
• Multi-task orientation with a high attention to detail while meeting various deadlines.
• Ability to work independently or part of a team successfully to accomplish objectives.
• Prior supervisory experience preferred.
• PC skills to include proficiency in all MS Office applications with above average ability with Excel required.
• ADP or Paylocity product knowledge highly preferred with experience using an HRIS system required.
• Must have a professional appearance and excellent oral and written communication skills to speak effectively with groups and one-on-one meetings.
• This position requires the ability to promote a professional work ethic and must have friendly and approachable behavior.
• Ability to maintain confidence and use tact and discretion in a variety of situations.
• Prefer experience in a hospitality or other 24/7 organization.
• Understanding of OSHA safety regulations, a plus.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies

PHYSICAL DEMANDS/WORK ENVIRONMENT (the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions):

Ability to work weekends, holidays and evening hours as business demands. While performing duties of this position, employee is required to sit for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. Ability to manage stress appropriately, make decisions under pressure, manage anger, fear, hostility and violence of others appropriately. The casino work environment may expose you to second hand smoke on a regular basis.

This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.

The Mill Casino • Hotel & RV Park is owned by the Coquille Indian Tribe. Team members at The Mill are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.