What are the responsibilities and job description for the Operations Coordinator position at CEI?
Outage Coordinator
Location : Windsor, Allentown, PA (Onsite, 5 days a week)
Job at a Glance
We are seeking an Outage Coordinator to support electrical zone outage planning within substation and distribution systems. This role is responsible for ensuring compliance with safety procedures, coordinating with system operators, and dispatching work crews effectively. The ideal candidate will have strong organizational skills, technical knowledge of electrical systems, and the ability to work in a fast-paced environment. This position is onsite at our Windsor location in Allentown, PA, and may require working rotating shifts.
Key Responsibilities
- Plan and submit outage requests for electrical zones of protection within substations and distribution systems.
- Prepare and review switch orders to ensure compliance with safety tagging and Lockout / Tagout (LOTO) procedures.
- Compile, track, and distribute outage request information to project stakeholders.
- Interpret electrical one-line diagrams and schematics to facilitate safe and efficient outage planning.
- Serve as a dispatcher when required, directing and dispatching work crews based on customer requests and system needs.
- Coordinate activities with Distribution and Transmission system operators to optimize resource utilization.
- Communicate critical information to system operators to ensure safe and efficient responses to customer needs.
- Handle customer inquiries and complaints in a courteous and professional manner.
- Call out, direct, and dispatch personnel, securing additional assistance as necessary.
- Interact professionally with 911 centers to ensure proper information exchange for emergency responses.
- Perform administrative functions as needed.
- Execute other related duties as assigned.
- May be required to work a rotating shift.
Qualifications
Preferred Skills :
About the Client
Our client is a leader in the energy sector, dedicated to providing safe and reliable service to customers. They focus on innovation, efficiency, and sustainability while maintaining a strong commitment to safety and operational excellence. This role offers an opportunity to contribute to critical energy infrastructure and be part of a team that values collaboration, professionalism, and technical expertise.
If you're looking for a challenging and rewarding role in outage coordination, apply today!
INDCEI
