What are the responsibilities and job description for the Bi-lingual Intake Specialist position at Celebrate You ABA?
Celebrate You ABA -
Job Title : Intake Specialist
Pay Range : $18-$22 per hour
About Us :
At CelebrateYou ABA, we are passionate about empowering individuals with autism and their families through exceptional care and services. Our team is dedicated to creating a supportive, joyful, and professional environment, and we are seeking an organized and personable Intake Specialist to join us.
Position Overview :
As an Intake Specialist, you will be the first point of contact for potential clients and families. Your role is essential in ensuring a smooth onboarding process by managing leads, collecting necessary information, and coordinating paperwork to help new clients get started with services.
Responsibilities :
- Respond to and follow up on all incoming client inquiries and leads promptly.
- Collect detailed information from prospective clients to determine their needs and eligibility.
- Send required paperwork to new clients and assist with completing the onboarding process.
- Maintain accurate records of client interactions and onboarding progress in the database.
- Coordinate with other departments to ensure a seamless transition for new clients.
- Provide exceptional customer service to clients and families, answering questions and addressing concerns throughout the intake process.
Qualifications :
Salary : $18 - $22