What are the responsibilities and job description for the Patient Coordinator/Receptionist position at Celebration Pediatric Dentistry?
Job Summary
We are seeking a dedicated and organized Patient Coordinator to join our team at a busy pediatric dental clinic. The ideal candidate will be responsible for managing patient interactions, coordinating appointments, and ensuring a smooth administrative process within the office. This role requires strong customer service skills and familiarity with medical office management practices, including knowledge of Medicare and medical coding systems.
Duties
- Greet patients upon arrival and assist with check-in procedures to ensure a welcoming environment.
- Schedule, confirm, and manage patient appointments efficiently to optimize clinic operations.
- Maintain accurate patient records, including medical histories and insurance information, ensuring compliance with privacy regulations.
- Process insurance claims and verify patient eligibility for services, particularly focusing on Medicare coverage.
- Handle incoming calls and inquiries from patients regarding services, appointments, and billing matters.
- Assist in the management of office supplies and equipment to ensure the clinic runs smoothly.
- Collaborate with dental staff to streamline patient flow and enhance overall patient experience.
Qualifications
- Previous experience in an administrative role within a dental setting is preferred.
- Strong understanding of insurance verification.
- Excellent customer service skills with the ability to communicate effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude, professionalism, and a commitment to providing exceptional patient care are essential.
Join our team as a Patient Coordinator where you can make a difference in patients' lives while contributing to a dynamic healthcare environment!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $24