What are the responsibilities and job description for the OCM Consultant position at Celerity - now Randstad Digital?
Here's What You’ll Do In This Role
- Support the design and implementation of people, process or technology organizational change management projects.
- Support the design, development, delivery, and management of OCM communications
- Advise client(s) in the areas of delivering OCM and building OCM capabilities.
- Create and maintain products and deliverables related to all aspects of OCM
- Conduct impact analyses to assess change readiness and identify key stakeholders
- Identify, analyze, and prepare risk mitigation tactics for initiative
- Create actionable deliverables for organizational and team planning, communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
- Define and measure success metrics and monitor change progress
- Cultivate and maintain positive working relationships with all levels of the organization
- Proactively interact and communicate with senior staff to ensure consistency, accuracy, and continuity
- Build trust with employees at all levels of the organization
- Other duties as assigned
- Bachelor’s degree in business related field and 3 to 5 years of work experience with Organizational Change Management or any equivalent combination of experience and training/certification, such as Prosci.
- Experience with Change Management Transformation Programs.
- A minimum of 3 to 5 years of experience in developing and delivering change management, training and communication plans
- Thorough understanding of change management principles, methodologies, and tools
- Excellent written and verbal communication skills
- Experience with business transformation or merger integration efforts
- Possess interpersonal skills to communicate at all levels of an organization, internally and externally
- Demonstrated experience in collaborating and leveraging resources
- Demonstrated advanced ability to plan, organize, and work on multiple tasks simultaneously
- Demonstrated organizational skills and attention to detail
- Must be self-directed and possess a strong ability to work independently
- Effective time management, prioritization, and prioritizing ability
- Evidence of the ability to practice a high level of confidentiality
- Impeccable integrity. We are team-first at Celerity
- A positive attitude. We can have fun while we work hard to solve business challenges
- A heart for people. Excellent relationship-building skills across teams, peers, clients, vendors
- A head for business. Nothing falls through the cracks on your watch
- A passion for results. You strive to work complex issues with a strong sense of ownership and urgency
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