What are the responsibilities and job description for the Customer Service position at Celerity Staffing Solutions?
Sales Service Representative
About the Role:
Elevate customer experiences and drive sales as a Sales Service Representative! You'll be the key point of contact for our customers, providing exceptional service while processing price quotes, orders, and inquiries. This role involves proactive outreach, collaboration with internal teams, and a focus on growing your territory. Experience in the printing industry is a plus, and proficiency in Word and Excel is essential.
Responsibilities:
- Provide outstanding customer service by efficiently processing quote requests and orders.
- Proactively target and develop new business within your assigned territory.
- Conduct market research to identify opportunities and expand sales.
- Serve as a technical expert for customers, recommending cost-effective product solutions.
- Collaborate with scheduling and purchasing teams to expedite orders and ensure timely delivery.
- Proactively monitor order status and keep customers informed.
- Handle customer complaints with professionalism and efficiency.
- Attend and participate in industry events (trade shows) and plant meetings.
- Ready to Make an Impact? Apply Now!
